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我非常喜歡這家酒店的周邊環境，完全是中世紀的風格，門口有一家修道院，可以參觀，非常壯觀。還有一個類似城堡的古建築，周邊有護城河，河裡有天鵝。房間需要爬樓梯上樓，樓梯很有趣。早餐是點餐制。非常好吃。有麪包香腸炒蛋。還有培根。還有布萊克布丁。車可以停在門口。我們是晚上9點到的，第2天10:00走的。這段時間沒有收費。我如果再去wells,還會選擇這家酒店。感謝店家的熱情款待！令人賓至如歸。

Friendly and welcoming - we enjoyed our visit to Wells itself very much indeed. It was our second visit to this hotel and we would certainly choose it again!

Ancient building, lovely hosts, great restaurant Ancient building, lovely hosts, excellent Italian restaurant. Room was clean and tidy in this 400 year old building. Breakfast room looks onto Cathedral green.

Lovely stay with an excellent welcome from very attentive hotel and restaurant staff. Room and bathroom was a bit smaller than I expected, and could do with a bit more modernising, TV was very small and floors quite uneven and creaky. But that kind of added to the atmosphere of an ancient gatehouse. Next time I would request a room with a view of the cathedral as I think these must be more spacious.

All the staff at the hotel were so friendly and helpful. The room was beautiful, clean, comfortable, excellent facilities.

Beautiful Hotel, Amazing Breakfast, Awful Bed The outside of this hotel is absolutely beautiful, with the historic Gatehouse plus connecting building and the location is complete perfection. I can’t imagine there is a better placed hotel in the whole of Wells. The staff were extremely welcoming and could not do enough for us. The breakfast is one of the best breakfast’s I have ever had in a hotel - no exaggeration! All made to order, with plenty of Hot Drinks and juices. Pretty much the only thing that let down our stay was the bed. The bed was so uncomfortable that at around 2am of not being able to sleep I actually decided to sleep on the floor! I did over head the staff talking about how the rooms and furniture were getting a refurb soon - which is promising. So although 3 stars feels harsh… I think it is fair as the bed was so bad that we could not properly sleep here.