노보텔 웰링턴 후기

숙소 답변: 고객님, 소중한 의견 감사합니다! 저희 호텔의 중심가 위치와 케이블카 이용의 편리함을 누리셨다니 기쁩니다. 고층으로 연결되는 뒷문이나 객실로 우유를 배달해주는 서비스 등 저희 호텔의 특별한 점들을 칭찬해주셔서 감사합니다. 객실 내 생수 제공에 대한 의견은 고객님께 더욱 만족스러운 경험을 제공하기 위해 적극적으로 검토하겠습니다. 다시 한번 저희 호텔을 찾아주시기를 바랍니다! 감사합니다. 총지배인 Leigh Frame, Novotel Wellington

숙소 답변: 고객님, 소중한 후기 감사드립니다! 편안한 숙박을 하셨고 저희 직원들이 고객님을 따뜻하게 맞이해 드렸다는 말씀을 듣게 되어 매우 기쁩니다. 고객님의 따뜻한 말씀은 저희에게 큰 힘이 되었으며, 모든 것이 고객님의 기대에 부응했다니 저희 또한 기쁩니다. 앞으로 노보텔 웰링턴에 다시 한번 모실 수 있기를 기대합니다. 감사합니다. 노보텔 웰링턴 프런트 오피스 매니저 타이 레 드림

숙소 답변: 고객님, 소중한 의견을 보내주셔서 감사합니다! 객실의 넓고 깨끗한 공간과 편리한 위치에 만족하셨다니 저희도 기쁩니다. 프런트 데스크 직원분들의 세심하고 친절한 서비스에 만족하셨다니 더욱 기쁩니다. 편의시설에 대한 소중한 의견은 앞으로 더욱 나은 서비스를 제공하는 데 반영하도록 하겠습니다. 다시 한번 저희 호텔에 오셔서 편안한 시간을 보내시기를 바랍니다! 감사합니다. 총지배인 Leigh Frame, Novotel Wellington 드림

숙소 답변: Dear May, Thank you for taking the time to share your detailed feedback following your recent stay at Novotel Wellington.I'm pleased to hear that you enjoyed our central location and that our front desk team made a positive impression with their friendly service. We are fortunate to be located close to the cable car, shopping, and many of Wellington's attractions, and we're glad you found this convenient.I am, however, sorry to learn that aspects of your room did not meet your expectations. Please accept my sincere apologies for the discomfort caused by the mattress and for the inconvenience you experienced with the room's temperature. This is certainly not the experience we aim to provide. Your comments have been shared with our Engineering and Housekeeping teams so they can inspect the mattress and air conditioning system to ensure they are functioning correctly.We also appreciate your feedback regarding the bathroom configuration. As some of our rooms feature shower-over-bath combinations, we understand this may not suit every guest, and your comments will be taken into consideration as we continue to plan future improvements to our guestrooms.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much more comfortable and enjoyable stay.Kind regards,Thai LeFront Office ManagerNovotel Wellington

숙소 답변: Dear Guest,Thank you for taking the time to share such a detailed and wonderful review of your stay at Novotel Wellington.We're delighted to hear that you enjoyed our convenient central location and found the nearby shopping options, including easy access to Chemist Warehouse, helpful during your visit. Our location is ideal for guests looking to explore Wellington’s shopping, dining, and attractions.We are especially pleased to hear about your positive experience with Amit. We will be sure to share your kind words with him, as providing thoughtful and personalised service is something our team takes great pride in. It's wonderful to know that his assistance with your room upgrade and welcome gesture helped make your Mother's Day celebration even more special.We're also glad you enjoyed our breakfast selection, including the freshly prepared omelettes, and that your check-out experience was smooth and efficient.Thank you again for choosing Novotel Wellington and for your recommendation. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Kind regards,Thai LeFront Office ManagerNovotel Wellington

숙소 답변: Dear Raymond,Thank you for sharing your positive feedback following your stay at Novotel Wellington.We're delighted to hear that you enjoyed our central city location and found our hotel clean and well maintained. Our convenient position in the heart of Wellington allows guests to easily access nearby attractions, shopping, dining, and transport options.We truly appreciate your kind comments and are pleased that your stay met your expectations. Thank you for choosing Novotel Wellington, and we look forward to welcoming you back again in the future.Kind regards,Thai LeFront Office ManagerNovotel Wellington

숙소 답변: Dear Guest,Thank you for taking the time to share your wonderful review.We're delighted to hear that you found our hotel and restaurant clean, tidy, and comfortable, and that you enjoyed our convenient location in the heart of Wellington. It's also great to know that our on-site parking added to the convenience of your stay.Your kind recommendation means a great deal to us, whether guests are visiting Wellington for business or leisure. We truly appreciate your support and hope to welcome you back to Novotel Wellington again soon.Kind regards,Thai LeFront Office ManagerNovotel Wellington

숙소 답변: Dear Guest,Thank you for your kind feedback regarding your recent stay at Novotel Wellington. We are delighted to hear that you enjoyed your room, the comfort of the bed and pillow, as well as the cleanliness of our facilities. It is also gratifying to know that our team provided you with friendly assistance during your parking experience. We appreciate your compliments and hope to welcome you back soon.Thai LeFront Office ManagerNovotel Wellington

숙소 답변: Dear Guest, thank you for sharing your experience with us. We are pleased to hear that you found our location convenient for accessing Lambton Quay via the lift, and that the lift service was quick and efficient. It is also wonderful to know that our reception team made such a positive impression, with staff who were friendly, cheerful, and attentive throughout your stay. Your kind recommendation means a great deal to our team, and we will be sure to pass along your appreciation to everyone involved. We look forward to welcoming you back again soon.

숙소 답변: Dear Guest, thank you for sharing your feedback. We sincerely apologize that the water heater and air conditioning did not function properly during your stay, especially when you needed to rest comfortably after a full day of touring. We understand how disappointing and inconvenient this must have been. At the same time, we appreciate your kind recognition of our receptionist’s service. Your comments are very important to us, and we will continue to improve our overall guest experience. We hope Novotel Wellington will have the opportunity to welcome you again and provide you with a more satisfactory stay.

숙소 답변: Dear Guest,Thank you for your kind words regarding your recent stay at Novotel Wellington. We are delighted to hear that you enjoyed your experience, even if it was brief. Your recommendation means a great deal to us, and we look forward to welcoming you back for another visit in the future.Thai Le Front Office Manager Novotel Wellington

숙소 답변: Dear EdmundThank you for your kind feedback regarding your recent family stay at Novotel Wellington. We are delighted to hear that you found your room to be clean, comfortable, and spacious, as we strive to provide a welcoming environment for our guests. It is wonderful that the two double beds suited your family's needs and contributed to your overall comfort.We are pleased that you appreciated our prime location, which allows easy access to various shops, restaurants, and local attractions. Additionally, your acknowledgment of our friendly and helpful staff is greatly appreciated, as they work diligently to ensure a pleasant experience for all our guests. We also take pride in maintaining our facilities to the highest standards.We look forward to the opportunity of welcoming you and your family back for another enjoyable stay in the future.Thai Le Front Office Manager Novotel Wellington

숙소 답변: Dear Guest,Thank you for your kind feedback regarding your recent stay at Novotel Wellington. We are delighted to hear that you enjoyed your room, the comfort of the bed and pillow, as well as the cleanliness of our facilities. It is also gratifying to know that our team provided you with friendly assistance during your parking experience. We appreciate your compliments and hope to welcome you back soon.Thai Le Front Office Manager Novotel Wellington

숙소 답변: Hi Phamily,Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay with us and found our hotel clean and centrally located. It’s wonderful to know that our service made a positive impression. We can’t wait to welcome you back on your next visit!Thai Le Front Office Manager Novotel Wellington