Verified traveler
2024년 1월 2일
The stay was fine but the staff seemed discombobulated and confused. None of them seemed in sync and often gave different answers to the same inquiry. Customer service was greatly lacking not because of rudeness, all were relatively nice, but because of lack of awareness. It was a universal issue from the front desk to the concierge to the restaurant. No cohesion whatsoever. Odd.
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