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V 호텔 바르사바
4.4/519생생 리뷰

V 호텔 바르사바

바르샤바|Park Znicza까지 거리: 2.15km
I had a reservation done on 07.07.2022 for the night of 08.07.2022, but on 30.06.2022 I have received an email from V Hotel informing me that the reservation was canceled, and no other details. After a fast investigation, I came to the conclusion that it was canceled because of a failed attempt of payment on 30.06.2022, due to an insufficient balance on my Revolut account. A couple of hours after getting the email (around 17:00), I called the hotel to understand what was the possibilities of recovering the booking as I added enough funds on my Revolut account. I was told by the receptionist that probably it was possible, however the manager was not in the hotel, he had no idea on how to do it and that I would get a phone call one the manager would be on the hotel. I've waited until the next day, but got no call. I decided to call on the next morning (09:40) and another receptionist told me that the manager would be arriving in 20 minutes, and they would call me when that would happen. I waited 4 hours and had no contact whatsoever. So, I decided to call them again (at 13:30). I was greeted by another receptionist, that simply suggested that I would create another booking. Which I replied that I would like to have the old booking back has now the price would be much higher. Then I was told that no other rooms were available on the hotel, contradicting the previous suggestion. After showing my disappointment for the lack of flexibility and effort to try to solve the issue in good terms, I was told once again that they would call me when the manager would come back. I asked when that would be and I was told that it would be on 05.07 or 06.07 (so I would be waiting for a reply until 2 days before the date of check in - assuming that they would call me). Obviously, I refused that since I would have to start looking for another hotel room right away. In the end of the call, I asked for the name of the person to which I was talking to and in return the receptionist hanged the phone on me (I was never rude or indelicate). Prime example of professionalism! To consider that 08.07 is the day of a concert of Coldplay in Warsaw and the demand for hotel rooms is very high for that day, and the hotel canceled my reservation on the first try to get the payment, in order to get another booking that would give them more money. In result, I lost my reservation and had to book a much more expensive hotel room elsewhere. My main complaints here are: - I only got one email, without any details on why the reservation was canceled; - There was no attempt to contact me over the phone in order to proceed with the payment on a different way; - The attempts of just make wait for their call until I would forget or give up; - The utterly unprofessional atitude of the last receptionist with whom I spoke, that didn't do any effort to solve the issue, gave me contradictory information and hang up the phone in my face. For all of this, I will provide the minimum classifi

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Park Znicza 주변 호텔을 찾고 계시나요? 객실 요금과 리뷰를 비교하고 마음에 쏙 드는 호텔을 예약하세요.
노츨레기 스타디온
3.8/52생생 리뷰
리셉션 직원은 따뜻하고 친절하며 특히 빅토리아와 줄리아는 친절하고 도움이됩니다.
미디어 파크
4.2/516생생 리뷰
욕실, 침실 및 식기 세척기가있는 주방, 세탁기 주전자 주말 또는 주에 필요한 모든 것을 갖춘 사랑스러운 넓은 아파트 헤어 드라이어, 비누 및 샴푸 매우 깨끗하고 중심에서 4.5 마일, 방문할 좋은 상점과 레스토랑이 있는 센터까지 Uber 3파운드. 궁전과 성을 방문했습니다.
이비스 바르샤바 오스트로브람스카
3.9/533생생 리뷰
호텔 위치도 좋지 않고 건물 자체도 매력적이지 않아 기숙사처럼 보입니다. 리셉션 데스크 옆에 식사 공간, 펍 카운터, 당구대가 함께 있어 리셉션 공간이 혼란스럽습니다. 입구부터 이곳은 비즈니스 호텔이 아니라 직장인 호스텔 분위기에 가깝다는 느낌이 듭니다. 아침 식사를 포함하지 않아서 다행이고 다른 곳에서 먹기로 결정했습니다. 방은 낡았고 별로 깨끗하지 않았습니다. 리모컨이 너무 지저분해서 사용하기 전에 깨끗이 닦아야 했어요. 주전자나 컵/유리가 포함되어 있지 않으며 품질이 매우 나쁜 화장지입니다. 직원은 괜찮았습니다. Wi-Fi가 작동했습니다. 그리고 놀랍게도 창문이 고속도로 옆에 있었음에도 불구하고 조용했습니다. 나는 돌아 가지 않을 것이다.
V 호텔 바르사바
4.4/519생생 리뷰
I had a reservation done on 07.07.2022 for the night of 08.07.2022, but on 30.06.2022 I have received an email from V Hotel informing me that the reservation was canceled, and no other details. After a fast investigation, I came to the conclusion that it was canceled because of a failed attempt of payment on 30.06.2022, due to an insufficient balance on my Revolut account. A couple of hours after getting the email (around 17:00), I called the hotel to understand what was the possibilities of recovering the booking as I added enough funds on my Revolut account. I was told by the receptionist that probably it was possible, however the manager was not in the hotel, he had no idea on how to do it and that I would get a phone call one the manager would be on the hotel. I've waited until the next day, but got no call. I decided to call on the next morning (09:40) and another receptionist told me that the manager would be arriving in 20 minutes, and they would call me when that would happen. I waited 4 hours and had no contact whatsoever. So, I decided to call them again (at 13:30). I was greeted by another receptionist, that simply suggested that I would create another booking. Which I replied that I would like to have the old booking back has now the price would be much higher. Then I was told that no other rooms were available on the hotel, contradicting the previous suggestion. After showing my disappointment for the lack of flexibility and effort to try to solve the issue in good terms, I was told once again that they would call me when the manager would come back. I asked when that would be and I was told that it would be on 05.07 or 06.07 (so I would be waiting for a reply until 2 days before the date of check in - assuming that they would call me). Obviously, I refused that since I would have to start looking for another hotel room right away. In the end of the call, I asked for the name of the person to which I was talking to and in return the receptionist hanged the phone on me (I was never rude or indelicate). Prime example of professionalism! To consider that 08.07 is the day of a concert of Coldplay in Warsaw and the demand for hotel rooms is very high for that day, and the hotel canceled my reservation on the first try to get the payment, in order to get another booking that would give them more money. In result, I lost my reservation and had to book a much more expensive hotel room elsewhere. My main complaints here are: - I only got one email, without any details on why the reservation was canceled; - There was no attempt to contact me over the phone in order to proceed with the payment on a different way; - The attempts of just make wait for their call until I would forget or give up; - The utterly unprofessional atitude of the last receptionist with whom I spoke, that didn't do any effort to solve the issue, gave me contradictory information and hang up the phone in my face. For all of this, I will provide the minimum classifi
호텔 튤립 레지던스 바르사보 타르고바
4.4/530생생 리뷰
도시 전망과 기능적인 AC로 현대적으로 장식된 새로운 객실입니다. 아침 식사는 바쁠 때 아침 식사 공간이 약간 작을 수 있지만 다양한 선택을 제공했습니다. 경기장과 가까운 레지던스는 도보로 경기장과 가깝기 때문에 경기나 콘서트에 참석하는 경우 이상적입니다. 그 외에는 인근 대중 교통으로 도시와 잘 연결되어 있습니다.
이비스 스타일스 바르샤바 센트롬
4.5/549생생 리뷰
It was the 4th time for us in Warsaw. First 3 times we stayed in Ibis Budget Centrum, but this time we decided to upgrade to Ibis Styles, which is in front of Ibis Budget Centrum. We didn't look for other hotels, because we always liked the location - it was quiet, but at the same time very convenient - you can reach everything by public transport, city center by bus ir abuot 10 minutes (or about 25 minutes by foot). I asked the room to be remote and on the last floor, since I prefer quietness and we got the room on the last floor, which had wall with the closet, so as remote as you can get. The room was super clean and it was perfectly cleaned every single day. Bed was very comfortable. Room had small kettle, bottle of water and 2 packs of tea (and sugar) left every day. I liked the details as well (like you can adjust intensivity of the light from bed lamp). It was very modern as well (for example, you can fill your bottle with water in the lobby, it has automatic water filling machine). Breakfast was very rich, you could choose from variety of food. You usually know what you will get from Ibis, but this time it exceeded my expectations. I recommend this hotel and it doesn't matter what is the purpose of your travel.

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