노부 호텔 바르사바

The welcoming and communication is a mess! 10 emails also in fb, IG for confirmation of the room, 4 days in advance. At the desk, the hostess told me they are overbooked so they can not answer right away, 4 days ok… I also book a dinner table 4 days in advance, the same mess… I have experiences in many NOBU, always fantastic but this one in Warsaw I really do not recommand!

Pobyt przebiegł cudownie, przestronny i nowoczesny pokój, świetna atmosfera :)

One of the best experiences. I'm sure I'll be back once traveling to Warsaw. Clean, quiet suite, with everything you need to rest. Super kind and friendly receptionists. Nothing to add, nothing to change. Just simply book another day here :)

Отель не соответствует заявленной звёздномти. Берут депозит по 300 злотых за каждую ночь проживания, что очень много при длительном проживании, не в одной пятизвёздочной гостинице мира такого нет. Чтобы убрали номер пришлось просить дважды в 15.00 ( что уже из ряда вон, что к этому моменту он был не убран ) и в 16.00 так, как никто к этому времени убираться в нём и не планировал! На мой взгляд отелю стоит изменить политику, на одном названии долго не протянут, надо и услуги предлагать соответствующие 5-ти звёздам.

فندق رائع

The service of the bare minimum When we checked in, we didn’t get any information about where the breakfast area was and about the timing of the breakfast (we figured it out on our own that it was mentioned in the cardholder). Our check in did not felt welcoming at all. Service during breakfast around 9:45-10:30 was almost non existent compared to breakfast earlier in the morning from 08 to 9:30. So we rescheduled our breakfast time in order to get the feeling of service that are 5 star worthy. Last but not least, we were asked to wait in line for a table, and another couple came in after us and joined the queue. They got a table before we did, when we were first in line… not ok! When we asked the reception about sightseeing she just mentioned all the classic sightseeing, where we would expect she could mention something out of the regular.. When we asked again and again for other things to see in the city, the receptionist almost seemed like she got irritated. Since it’s a 5 star hotel, we expected a little bit more than just the bare minimum.