라마다 바이 윈덤 뉴버그 웨스트 포인트 호텔

Wouldn't stay again if it was free First thought is why do Ramada and Wyndham even associate their names with this location? We were rushed for time and booked based on reputation and pictures. Should have taken the time to read the reviews. The pictures are obviously very old. The place doesn't look like that anymore. Very misleading. And there was no nightclub I noticed. All amenities I saw were shut down, including the exercise room, restaurant, and pool. Lobby is very uninviting with security glass between the employee and customer. The entire building is in disrepair and grounds are not maintained. The first room we were given: most of the lights didn't work, toilet kept running - could not flush, it smelled, bathroom dirty, no instructions on how to reach front desk, but phone didn't work anyway. That's as far as we got before walking back to the lobby to request another room. Requested 2nd.floor. No elevator, but only one flight so climbed the stairs. Toilet also ran all night, rug dirty, smelled but not as bad as the first room, shower dirty, a resident spider with large web and dead bugs. Did not look further. Afraid of what we'd find. The fact this was advertised as being a room normally costing over $200 is ridiculous. We paid a discounted rate of $160 which is still ridiculous. Honestly I wouldn't stay for free.

Front man wasn’t there for check in and we were waiting for 20 Min. Then we got the keys, but the room was t ready, so we had to wait another 15 min for them to clean. Then when we got back to hotel at night, no front man, and the secured door to the rooms were opened by a shoe. Anyone came just go in & out. We did not feel safe and double locked our room. Coarse bath towels, hard to open /close the bathroom doors. Hair in the shower from prior visitor. Don’t go this hotel