포 포인츠 바이 쉐라톤 선저우 페니술라 리조트

酒店的體驗真的超出預期 除了環境不錯 靠近海邊 早餐特別特別豐盛等五星級酒店都有的優點外 作為一個事兒確實很多的人 我提了好多訴求 酒店都得到了滿足 比如 我沖浪摔傷了一點 酒店管家Ella（點名表揚）給了冰敷和雲南白葯 綳帶 因為買葯送貨上門基本得第二天 所以酒店的服務真的給我解了燃眉之急 想吃橙子 酒店提供刀叉和盤子 還提供了外賣訊息 遇到任何問題給管家發微信 很快就會回覆和解決 真的有賓至如歸的感覺了

房間很棒，升級了海景套房，房間很大，兩個衞生間，視野超棒，開窗大海，到海灘很近，走過去景色也很好，管家Angela非常給力，服務超級好，給送了早餐和延遲退房。

入住前一天 管家John就主動聯繫我們 問我有什麼需求 管家John服務不錯 貼心 酒店環境不錯 但是部分設施還是有些舊 親子活動豐富 小朋友很喜歡 早餐還行吧 算是種類多 味道也可以 總體來説萬豪的服務還是很好的 性價比高

The stay at the 4points by Sheraton Shenzhou Peninsula was very enjoyable. From Sanya Airport we took the HSR to Shenzhou station and ordered a Didi there to take us to the hotel (~20min). Apparently there is also an Airport shuttle service by the hotel but to my knowledge it isnt free and only goes 2 times a day. Anyways, once there, the check in was quick and convenient. The walk to the room at the east end was quite long (big hotel). The room was quite big, clean and had all necessary equipment, but it is noticeable that everything has come to an age or appeared to be worn out a little. Also the bathroom always smelled a bit „smokey“ and there was also an noticeable smell from the toilet drainage. All in all the room was still satisfying yet it comes at a quite expensive price where you could expect better. The breakfast had many meal choices, but nothing that was over the top. Especially the very limited fruit offer on a tropical island like Hainan was disappointing. For a Trip-5 Star-hotel at this price point it could do better. The outside facilities of the hotel were very nice and relatively well maintained. The big pool was a highlight. Also its location directly at the sea with a big beautiful beach is nice. But yet again the downside is you are not allowed to swim in the sea. Yet always someone was trying to sell some surfing courses, jetski ride or other activities. I understand the safety concern, but as an experienced swimmer with lifeguard training it was a bit ridiculous. Still having a long sunset walk at the beach is amazing. For having dinner, there are a few decent choices in the 1km footwalk vicinity. Some restaurant areas can be reached by walking down the beach. My favorite though was the „Corona-Bar“ directly in front of the hotel, which serves semi-authentic Mexican dishes and nice cocktails. It comes at a higher price point, but if you make the correct food choices it is very delicious. Check out was also quick and comfortable and to summarize, we had an enjoyable stay. I only think for the price you pay there is still some space for little improvements by the hotel.

酒店雖然比較舊，但好在活動很多，管家Ella服務很周到

We had a very pleasant stay, the hotel is perfectly located at the doorstep of the beach, great swimming pool, nice rooms, good breakfast with choice. The service is top notch, we had a personal assistant called Angelina who was a real angel and was very caring of of needs and was always there to help, a lot of small attentions and care, warmly recommend.