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Deluxe that isn’t Deluxe. Unfriendly reception staff, rooms aren’t serviced, Blinds wouldn’t close, shower gel ran out after 1 day, no washing powder, cushions and dining chair and furniture covered in stains, building is completely separate to the actual Quest Building & the room & building smells really weird, all of the time. Pokey little room, would not stay again.

Damaged ceiling in room We arrived and the room appeared clean. A storm came through and the bathroom started to drip from the ceiling. It was quite big drips leaving the toilet and the bathroom floor wet. In the morning we spoke with reception to say what was happening. They said a plumber would be there soon. A plumber came late afternoon. The ceiling continued to drip and the carpet was wet. We asked for a room change but they were full. From the water marks on the roof this has been happening for a long time and the room should not have been occupied. The manager organised for our parking to be refunded. This is simply not good enough. We are not complainers but were attack of solutions and basically told to put up with it and it wasn’t dangerous.

The furniture in the living area was not very comfortable. Everything else in the unit was good.