벨라 비스타 모텔 레이크 와나카(Bella Vista Motel Lake Wanaka)

房間超小，電燈超暗，設備有些舊，我們訂的兩間竟安排整棟樓的東西兩側，感覺不是很貼心的服務。

瓦納卡小鎮不大，但很不錯，生活還是挺方便的，住的汽車旅館就在鎮上，還是可以的

酒店位置還算可以，不遠就有超市，邊上就是酒吧。酒店內也算乾淨，我們訂的是2卧室，結果一個卧室與廚房在一起，太小了！

Die Zimmer sind sehr klein gehalten, waren aber sauber. Es sind die kleinen Sachen welche weh tun, wie nur ein Lichtschalter auf einer Seite und nur 1 Nachttisch.

Good location! parked up and walked everywhere. less than 5mins down to the lake front. Room clean. great view upstairs. Parking can be limited. Laundry available.

Closeness to town, walking and recreation areas

Location is the key. It’s a no frills motel. Just simple amenities at value prices. Clean room good location. Check in and out self service. For independent travellers. Love it and will stay again

Great location, located right in the hub of town and less than 5 minutes walk from Lake Wanaka. Stayed in the winter and the heated blankets were awesome, alongside multiple room/portable heaters. Coffee, tea and hot chocolate were generously provided in the room, there was ample utensils and kitchenware to cook up a decent meal. WIFI was strong, toilet was big, beds were comfortable. Booked this property super last minute (the morning of arrival) but had a very pleasant stay.

I've honestly never had such terrible/disappointing customer service. I was so excited to go to Wanaka, we decided to book when we arrived in Tekapo, but the next day the roads were closed so we had to drive home. I assumed the motel would refund the amount since it wasn't under our control and had been a last-minute booking anyway. Instead, they said I could rebook for another day - problematic since we live nowhere near Wanaka and I'm disabled (it takes a lot of planning to stay somewhere new). I asked again for a refund as this aligns with the Fair Trading Act, and they refused, saying I could only rebook in July. So I tried that and found they wanted to charge me double the original amount because it was a 'busy month' for them. I will be taking them to the tribunal because $200 may seem like nothing to them, but it's a lot of money to lose for me.