홈스테이 인 월솔(Homestay in Walsall)

I booked this hotel for one of my staff members who was on a training course. He rang me to say that he couldn't get into the hotel as it was a key in a box entry and he didn't have the code. He luckily caught the cleaner who contacted the owner who rang me. She said very abruptly that i needed to pay £150 deposit. When i said oh sorry i didn't know i had to pay it and was annoyed at her tone of voice i said i would pay it but i would put a comment onto trip advisor so people know they had to pay this amount of deposit she said "i couldn't give a toss what you put on trip advisor" i was so shocked at the disgusting way she spoke to me immediately rang my employee and told him he wasn't staying there and found him somewhere else to stay. He then said to me thank god as it was a dump. stay well clear people.

The room is very clean ,bed is very comfortable, tv in room ,pleasant stay ,the kitchen was well equipped very clean both bathrooms were very clean , pleasure to stop there Very close to all amenities..

I attended the Commonwealth Games and required affordable accommodations for the week. I read the previous reviews and was hesitant but had little choice. The unit was not dirty because of lack of cleaning but any dirt was due to other guests. When I arrived I tidied the kitchen, including cleaning the microwave, and the counters were dirty a few hours later. Those guests left and the kitchen was clean except for one day. The unit is set up like a boarding house - you get a room and share all other common areas, expect the suites who have their own bathroom. The cleaning person visits daily and the unit smells good when she leaves. The host was a great communicator and responded promptly-within 2 hours. The unit needs to be painted and I’m told that will be done within the next few months. Overall, my stay was okay and thankfully, I didn’t experience any of the nightmares as others as the host has tried to make improvements.

This hotel is a scam Didn’t refund my deposit back

Me and my wife arrived 11:00pm after long drive from Glasgow, ther were one towel only, dirty cubs unwashed with long time coffee stains, no tea spoons, no shampoo and shower gel, the bathroom was completely filthy and dirty, we wouldn't stay in such a place even if we get paid for that honestly, one of the worst experiences we had first and last time.

It was a nice quiet environment enjoyed the stay

Overall, had a good stay! Loved the tea, coffee and sugar in our rooms. Only problems we had were when i nearly fell down the stairs with my 10week old baby due to banister coming away from the wall. Mentioned to cleaner.

Room was alright. Bathroom is also shower, drain isn’t good so it teaches toilet. Room is type chilly but good.

They try and take 150 before u even check in or done any damanges what a joke