테라시아 리조트 씨 앤 스파

My husband and I had the most incredible experience at Hotel Theresia. From the moment we arrived, we were greeted by Maria, whose warmth and hospitality instantly made us feel welcome and cared for. She went above and beyond to ensure our stay was perfect, and her kindness truly set the tone for the entire trip. Our room was stunning, immaculately clean, beautifully designed, and full of thoughtful touches that made it feel like a true retreat. Every detail of our stay was handled with care, and we were constantly impressed by the level of service and attention. Maria truly set the bar for hospitality. We’re already dreaming of coming back, hopefully with our whole family next time. Grazie mille, Hotel Theresia. You’ve won our hearts. Casey & Justin

The property itself is very good - as it should be since it is 5 star - but the service and food were very disappointing. It was the last week before the winter wind down and the restaurant staff may have been the spa staff filling in. Service at breakfast was particularly poor. We do not expect fawning staff but we feel entitled to a smile rather than a miserable face, someone who can pour water from a bottle into a glass rather than onto the table (without clearing it up !) and not having to wait 15 minutes for tea which consisted merely of a pot of hot water and a collection of teabags. We were lucky, the wait for coffee was 20 minutes. At dinner, the main course arrived without the vegetables which had been asked for, we were not asked if we wanted coffee, and the table was finally cleared in a manner which left us in no doubt that they needed to set for breakfast. 5 star prices (a glass of very ordinary wine for 15 euros) with 2 or 3 star service. I don't blame the staff, they were just untrained and unsupervised.