호텔 올메카 플라자(Hotel Olmeca Plaza)

The only thing I can say that needs to be fix is the bed was very hard and was not comfortable at all but overral was great. Keep in mind is in downm town so is little bit loud.

The hotel was renovated on the walls, but the furniture is all old including the AC that is noisy compared to modern AC. The staffs is terrible, i asked to keep my luggage and the bellboy never came... after waiting one hour i asked again and they call him and this time i just wait like 10min. The electronic key does not work, so i walked down for a new one. They reset the key but this does not work. Fortunately, the cleaning lady open the room for us. I ask for sending a new key... but it never came. So, typical complains that the staff ignore request is true. The hotel is overprice... for what you get. There is better options around. The check out i have to wait nearly until 3pm for my room... sounds fair right? Well not, turn out they got a room and even i was there waiting they do not give me any room until i asked. Overrall. I would avoid this hotel.

I wouldn’t recommend this place to anyone! Staff and manager are no help! Only 1 nice,PROFESSIONAL &reliable lady who cleaned

I did not have a problem. I’ll recommended 100%

The personal was nice

La alberca estaba sucia el agua, no hay las cosas que pides y sirvieron una orden de comida ( fajitas) durísimas Muy decepcionado

Excelente experiencia en los dos días de alojamiento. Limpio y la gente muy servicial educada y servicio de primera. Muy recomendable

Las llaves se desprogramaban a diario, las toallas estaban lijosas, no te pasan llamadas externas y no contestaban en recepción. El desayuno bien pero el café frío, los meseros y el gerente muy amables.

Es mi hotel en Villahermosa, NO hay más. Es lo que todo turista de placer o negocios quisiera tener. Es un Hotel muy completo tiene de todo hasta gimnasio y alberca. Su restaurante, limpio y deliciosos platillos de chef. Los que somos del centro de la republica estamos acostumbrados a este tipo de hoteles de 5 estrellas. Felicidades desde la ciudad de Puebla.