호텔 팔라초 마르티넬리 돌핀(Hotel Palazzo Martinelli Dolfin)

넓고 편안한 객실. 완벽한 청결함. 전문적이고 따뜻한 환영을 받습니다. 그 위치에는 귀중한 이점이 있습니다! 침착한! 아침 식사는 괜찮습니다. 약간의 열매가 부족할 수도 있지만 더 이상 불평할 것은 없습니다. 나는 추천한다!!!!

장점: 청소 직원과 메시지를 통해 소통하는 직원은 응답이 빠르고 친절하며 도움이 되었습니다. 방은 적당한 크기였습니다. 단점: 위치; 세인트 마크까지는 도보로 6분이라고 되어 있지만 30분이고, 대운하까지 도보로 4분이라고 되어 있지만 13분입니다(저는 젊고 건강합니다). 그들은 방이 준비될 때까지 Wi-Fi 코드를 제공하지 않고 이메일을 보내지만 국제 데이터 요금제를 구입하지 않으면 망할 것입니다. 내 방은 말 그대로 식당에 있었고 아침 식사 전에 일어났지만 문에 틈이 있었기 때문에 모든 소리가 들릴 수 있었습니다. 당신이 솔로 여행자이고 안전이 걱정된다면 놀라운 일입니다. 수하물을 위한 "보관소"는 잠금 해제된 캐비닛이므로 리셉션이 없기 때문에 사람들이 그것을 훔치지 않을 것이라는 믿음을 두어야 합니다. 욕실은 너무 작아서 키가 큰 사람은 무릎이 벽에 닿을 것입니다. 욕실에는 세면도구를 놓을 선반이 없으므로 바닥에 놓아야 합니다. 대부분의 장소에서 2시가 허용되는 경우 3시에 체크인할 수 있고, 이탈리아 대부분의 장소가 11시인 경우 체크아웃은 10시입니다.

모두

I would not suggest staying at this SMART property. Orbitz sold us a room that would not accommodate our family, even though we included it in our search criteria. The hotel wanted to immediately uncharge us and would not be flexible with customer service to cancel our reservation. This was definitely NOT ideal. Maybe if you are young and traveling through europe it would be a good fit.

Conveniently located near the Piazzale Roma. Hotel was clean and spacious. I slept on the futon which was acceptable for the one night we stayed. My parents thought the bed wasn't that comfortable, just ok. The pillows were thin and there were not enough extras. For the high price, I would have expected comfier beds and pillows. Our booking was a little last minute, so this was the lowest price in the area I could find that could accommodate 3 people and still looked decent. The AC had just been turned off for the season, so we opened the window to help with the stuffiness. The keypad locks sometimes took a couple of tries. Opted out of the unmanned luggage and paid for a locker near the Piazzale Roma. Smallest elevator I have ever seen - 3 people with carry-on luggage fit snugly. Could hear footsteps above our room late at night. Very high ceilings made the room feel bigger. Big bathroom with glass shower but no place to set down soaps except the floor.

The hotel was on a quiet canal with what felt like a unique hidden door. The room was very large and comfortable. Communication in English via What’s App was very timely and helpful. It was nice to be able to drop our luggage at 7 am and spend the day in Venice before check in

It was perfect, the room was super clean , staff were very friendly and nice , nice area close to everything, super close to parking . Overall very great place to stay

This place worked really well for our family of five Visiting VENICE and staying 4 nights at the hotel Elegant building with period features, very large room on top floor, cleaned everyday and nicely decorated. Comfy beds, very hot shower, good heating. Extra duvets available for all of us. Breakfast offered enough choice but short on fresh fruit . There was a fruit salade but personally prefer to be able to choose the fruit I like Charming hostess who prepared nice capuchinos and hot chocolate. The codes system was fine once you get the hang of it. Takes a few Times. The Unmanned luggage storage also fine. Location is very convenient: 3-4 minutes away from Piazzale Rome and connect to vaporettos to grand canal, murano, bus airport etc. And 15-20 minutes on foot to most interesting places. San Marco a bit longer. We enjoyed all the walks from and to the hotel and discovered plenty of charming squares and bridges. Interesting option to Walk to Nearby Santa Marta to take a vaporetto and reach San Marco from the sea! Spectacular! We had little luggage but there is a lift. Charming terrace which we did not use as it was too cold in early January. To improve: pillows were not comfortable (hard and small), no shelf to leave personal stuff near the sink in the bathroom, and in the shower.No coffee bags and milk units on the shared room where a kettle is at guests disposal. We could only find a few teabags in those 5 days. We certainly recommend this place, in particular for families.

I should have read the one-star reviews before booking. DO NOT STAY HERE. While a beautiful hotel inside, the hotel does not provide the amenities promised and makes it almost impossible to receive resolution to an issue. There is no one available to help you in person during your stay. The hotel has an air conditioner but fully turns off their air conditioning system throughout the hotel and does not provide any other method for air circulation. When I asked for help, a fan, anything, the hotel responds via WhatsApp - 6 hours later - and says "everything is working". The hotel's air conditioner might "WORK" but it is not "ON", and it cannot be used. I don't care if it works as a system. If it doesn't work for me - the guest, then it doesn't matter. False advertising. Their solution - They say "open a window". In October 2022 - it's still 65-70 degrees at night, the wind speeds are low, and mosquitoes ate me alive. I didn't sleep the entire time I was there, effectively ruining my trip to Venice. Also - waste of money. I reserved a junior suite with a balcony. The balcony is too small for anything other than standing. Cannot fit chairs. Balcony overlooks abandoned courtyard fully in disrepair. Difficult to locate on Google Maps. Got lost trying to find the hotel as the location provided is of a parking garage - on the other side of a canal. You need to be very aware of your surroundings and potential ways throughout the maze of Venice to get actually find the hotel.