앙사나 벨라바루 - 올 인클루시브 셀렉트(Angsana Velavaru - All Inclusive Select)

符合預期的酒店 水屋還有二層的觀景平台 這個在同價位的酒店中不常見 全包餐食也不錯 浮潛體驗優異 但是入住前與酒店銷售部的郵件溝通不順暢經代理商催促後仍然不回覆客人的郵件 這一點太差了 水屋意大利餐廳的服務人員很棒 負責我們家的是一位**的男士 實在不好意思沒有記住您的名字 在此感謝

可能就相當於國內快捷酒店的服務、我從水屋換沙屋，退房時間是12點、辦入住時間目前不詳、因為説兩點辦入住、現在我已經在門口等了一個多小時了，目前還沒有人帶我入住的意思。我住過太多酒店、買過太多網購從來不喜歡點評，這一次也是第一次來馬爾代夫、想説先走一圈看一下，然後這個服務讓我很無語。

Apart from the hiccup at arrival, the rest of the stay was great. Staffs were friendly and attentive. Food was great especially at Azzurro restaurant. The in water villa was superb. We did enjoy our stay greatly. Will definitely return in the future.

Muy amables y serviciales en todo

The whole trip was not very satisfying. First, the seaplane time I requested is at noon on the 22nd, so that I can have a half-day tour of Male. As a result, I was arranged for an early morning seaplane. The hotel said that because the time of the seaplane is not under their control, and the time of the next day's seaplane will only be known after 6pm before 1 day .Second, I don’t know whether the lock of my luggage was broken by the seaplane staff or the resort staff. Anyway, the lock on my luggage was completely missing between the seaplane and check in the resort. Third. neither the birthday room decorations nor the cake that was promised to me was delivered. I was sick that day, so I didn't remind or ask, but I think the hotel completely forgot, which is a big mistake. Fourth, I told that I am sick and uncomfortable, can I ask for some hot soup for breakfast? The front desk said that there is no way, you only can eat whatever the kitchen prepares, which I can understand, But the front desk didn't even have a word of concern and greeting! I feel so indifferent! I was very happy to choose you as my first vacation after the covid ,but now I feel that this is a complete mistake.

非常好，服務熱情。