컴포트 인 & 스위트 밴 뷰런 - 포트스미스(Comfort Inn and Suites Van Buren - Fort Smith)

Friendly staff. Hotel was clean.

We had 6 rooms in our party We found the hotel very clean and beds were comfortable. The fragrance the hotel was using was a little too strong in the lobby. The ice machine made beeping noises through the evening until we took it upon ourselves to unplug it for some quiet. Breakfast foods were barely adequate. Would've liked to have seen bacon instead or thoroughly cooked sausages. Milk cartons were not offered and the milk in the pitcher was lukewarm. Juice seemed watered down. Self made waffles was the best! Syrup could've been warmed.

Very strong air freshener smell in the front lobby. I instantly thought they were trying to cover something over and I was right. We got to the second floor and were hit with a very musty smell as soon as the elevator doors opened. The musty smell continued in the rooms. It is the sort of smell that comes from a prior water leak that soaked into something they couldn't clean. We only went on the 2nd floor so don't know if the musty smell is on the other floors. Hotel has obviously been recently renovated and in general was in good condition. The rooms were as you would expect for a comfort suites and were fine other than the smell. I didn't even attempt breakfast as the air freshener smell in the lobby was over powering. Until they get the smell fixed I wouldn't stay there again. Once it is fixed it would be a great hotel.

This appeared to be a new hotel. It was very clean, and up to date. The staff was friendly and helpful. The breakfast was good and therevwas plenty of variety. I would stay here again.

Very nice and clean. Staff all very friendly and helpful. I have been staying 4 days week at a time and never an issue.

LOTS OF WIDE SPACES......very important if one is traveling with a trailer, which, this trip, I am. Very polite professional staff.

Save yourself the headache and choose other accommodations. For starters the elevator didn’t work, the rooms do not look like photos and need repairs. During check in we were given a key card that didn’t open the room door and after multiple trips to the front desk she finally let us in with the master key and told us we would have to come to the front desk each time to enter our room. The morning of check out the power went out and the staff didn’t even come knock the door of the guest absolutely no communication. Highly recommend you avoid this hotel. If you’re charging $125 per night for a room then your accommodation need to match it.

Staff was friendly and efficient. Room was comfortable, shower was awesome.

We had to book a room at 12am and the front desk worked it out so we could sleep. Thank you!