애러벨 앳 베일 스퀘어, 록 리조트(The Arrabelle at Vail Square, a RockResort)

You're going to love this hotel. The location is fantastic with free valet parking. Great walking paths with access to all of Vail. We went in the off season, when the Hotel was taking care of some renovations. The GM stopped by our room, that he didn't realize was occupied, to check on a change to the canopy of the bed. Even though he did not enter, he felt like it was an intrusion and offered a complimentary spa visit. Now that's great customer service!The massage I received was top notch in their stunning spa and we'll definitely be returning!

Had to wait past 4pm a bit for room. Staff very responsive. All staff worked hard to provide highest level of service. Ceiling light hanging in bedroom hallway. Insufficient overall lighting in unit. Luke warm shower after skiing. But overall, amazing, amazing. Beautiful unit

Staying here really felt like we were in a fairy tale or Disney movie. It was beautiful and the service was amazing. I’ve never stayed in a hotel as amazing as this one. Highly highly recommend!

We loved the room, decor, and all the amenities in the room. Trying to get the room to a comfortable temperature was hard since the control panel is old and just says warmer or cooler.

After booking this reservation which was non-refundable and showed a $121 resort credit we intended to use at the restaurant, we receive a message 9 days later that no food services were available. The credit could only be used on alcohol from the mini-bar. I returned four days later to pick up an Apple power plug that was left behind. They said they found one in another room on another day that matched the description but wouldn't give it to me until I produced a photograph of the item. Then I got charged a valet fee when I while waiting the half hour arguing with them that it was mine. They treated me like I was a homeless person. Very bad service, and shame on them for the bait and switch with resort credits you can't use.

Super convenient to everything. Bed was very comfortable, same with the pillows. I especially loved the oversized fireplace in the lobby. The free coffee and yummy cookies in the afternoon were a wonderful treat.

Amazing property from top to bottom. If you’re going to Vail you have to stay at the Arrabelle.

Great service. Friendly service. Love the hot tub in the roof. Nice breakfast.

Wonderful stay! The staff was very accommodating and friendly, and they even gave us a complimentary bottle of wine for our anniversary. Highly recommend staying here when in Vail!