메리어트 스트림사이드 에버그린 앳 바일

What was supposed to be a great long weekend away in Vail is anything but! Upon arrival we were given our room Evergreen 5506 - we face I-70 about a par 3 hole away. It’s loud even if it faces a stream - you can’t even hear it. We were advised that because we are here on marketing invite to view timeshare we cannot be moved. After explain we are lifetime platinum elite members of Marriott the hierarchy of guests they would not move us of the highway. If you are planning a vacation to Marriott Stream Side I would advise you look for a more peaceful environment or bring noise canceling headphones!

This resort is in a beautiful area. The town of Vail which is a short distance away was well maintained. The resort however is not up to the standards of a Marriott Vacation Club. Having been to many Marriott Vacation Clubs across the country we found this one to be the worst one we have been too. Saying that the two bedroom we are in is well stocked and the rooms appears to have some newer furniture and new carpets. The beds are very comfortable and we haven’t heard anyone else in other rooms. The pool however is very dirty. The drains around the pool were all backed up with murky water sitting around the drains. The pool looks very dated. The gate didn’t latch properly. And the flooring around the pool is flaking off. Although the rooms look nice the exterior of the resort is worn out and old. I would try and find a better place in Vail if you have the option. This appears to be an RCI resort rather than a Marriott Vacation Club.

We recently stayed at Marriott's StreamSide in Vail, CO, and were granted a late checkout. However, when we returned to our room before the agreed time, housekeeping had removed all our items, including over $300 worth of food and drinks plus some personal items. The hotel manager, Daniel, initially promised compensation and a free stay but has since been unresponsive. This lack of follow-through is highly disappointing and unprofessional. I would not recommend this hotel due to their poor handling of guest issues.

Very nice property for traveling with family. We had a condo with 2 bedrooms and 2 bathrooms, with a very nice kitchen and living room, with a fireplace. It was perfect for us. The location is a bit far from Vail Village, so it's not optimal if you don't have a car. The pool and activities are in a different building, so that also was a bit tricky to navigate in the snow. Other than that, great property.

My Mom is a Marriott Vacation Club member, which is why she picked this location for our family Easter trip. We had a situation where my ski flew off of the shuttle where it was not properly secured. I had my skis on the back of the shuttle, and when we arrived at the property, only one of my skis was there. The driver and I went back to look at the pick up location, to see if the missing ski was left behind. When we got back to the resort, my boyfriend and I looked up and down where the shuttle drove between the pick up and drop off spot. We found my ski propped up on a wood post on the side of the frontage road. Someone had saw it on the road, pulled over, picked it off the road, and propped it up. I did find there was damage on the ski and reported it to the front desk, and hoped I would receive compensation for the repairs as the damage was a result of falling off of the Marriott shuttle. I had to get my skis repaired at the shop, resulting in losing a ski day, and personal money on the repair. These were brand new skis and bindings and after communicating with Liberty Mutual, they denied my claim saying that Marriott was not responsible, and would not reimburse for the damages. The reason I write this review is because my Mom had reached out to the property GM directly, who said he would get back to her but never did. She had her own issues with a mouse in the condo and never received any acknowledgement of the situation or mine. Mistakes happen, but this is a big mistake and a very dangerous one that should be addressed. A ski flying off of a shuttle can cause serious damage and the outcome could have been much worse if the car behind us had not stopped before hitting the ski. I wish this property would acknowledge and apologize for the inconvenience that was caused, and I hope they learn from this, and look at the safety of their ski racks so this never happens again.

We love this resort, I do have a few suggestions, however. There aren't any balconies at this building. If that is important to you, try the other building. The TV are not smart tvs. The pool has been out of commission since April, so everyone is in the one hot tub and it is on occasion crowded. The views from the hot tub are gorgeous! The staff is friendly. The unit is extremely clean and updated. Housekeeping did ask us to take out all trash and recycling and run the dishwasher before we left. The location is just perfect a 4 mile bike ride along the bike path into the 2 main villages. We have stayed here before and will return again. The shuttle is nice, but not always prompt. We had quite a wait at Vail transportation center to get home. there was a greyhound there going to Dallas at the same time, so the transportation center was really crowded. There was also another family waiting for our shuttle with a crying baby. A few more activities on the schedule would be nice. The saunas and fitness room are nice. The fitness room is a good size and has everything you may need.