Hampton by Hilton Humberside Airport

Nie jestem zadowolony ,ponieważ nie było dostępu do cieplej wody.

Decently priced clean hotel near the airport. You can walk from the hotel to the airport in about 5 mins. One thing to be aware of is, if you don’t leave a key card in the reader while you’re out your heating cuts off. We visited mid-January so our room was cold on arrival and cold when we got back from having a drink in the bar.

Have stayed here quite a few times and will be back as never had a problem. The reception was friendly and check in was quick. Particular thanks go to Donna who looked after us well and accommodated my request for room 302 without question. The room was very clean as always and we had a comfortable night. Breakfast next day was busy, but while we were there, nothing ran out and the food was hot. Highly recommend this Hilton especially if you’re travelling from Humberside Airport which is a walk away.

We had a pleasant, comfortable room - EVENTUALLY. Due to what turned out to be an error on the hotel's booking system, our pre-paid stay was not correctly recognised. Rather than being welcomed as a Gold Member, I was loudly told in front of all and sundry that my credit card had been declined... but I hadn't paid by credit card as I'd used accumulated Hilton Points. By the following morning, I was told that the staff were new and not trained, but I received no apology for being humiliated. The breakfast was very poor with no hot food at all - bread was still in supermarket bought plastic wrapping. Easily our worst Hilton experience - typically Hilton has always been very good.

We stayed here just 1 night on our road trip around the UK. We picked our room ahead of our arrival (via the app) and requested a digital key. I guess the system was down, as we never received the key and had to check in at the front desk upon arrival. Loads of onsite parking, 10 GBP per day. The room was nice, but the TV was small. Maybe 25". Not a huge deal, but just odd. We had a nice view of the nearby airport from our room. We even managed to see a few fighter jets taking off. There was no fridge in the room, which was disappointing. We asked and were told that you can get ice at the front desk. We ate dinner at the attached Touchdown Bar and Grill. It was really convenient that there was an attached restaurant here, as that isn't normally the case at the Hampton (Inn's) in the US. Loved this option! We enjoyed the free breakfast buffet in the AM.

Hotel management a disgrace. Restaurant should open at 5pm and as a long term guest, I eat at 5pm before the crowds arrive. Today, restaurant door locked closed. Had to go to reception to be told chef was running late. Shocking! This is one of many issues at the hotel but from a business standpoint, they have a captive audience.