수영장이 있는 울란바토르 호텔

No doubt that the Ramada UB City Center is one of the best hotels in the city. What I loved the most about this hotel is that it is connected to a large mall with many stores and food outlets - so convenient for shopping and eating. Hansang Restaurant and Cafe Restime are also a part of the hotel building, and both were great! The rooms are super comfortable (the one I had featured an amazing panoramic view of UB city - breathtaking), and the shower is huge!! Finally, the staff were super helpful in assisting me with organising airport transfers and car rental for the day, where I got to see the beautiful Terelj National Park. Overall, I had a memorable stay here- would definitely recommend!

최고의 서비스, 정말 좋은 호텔이었습니다. 일단 예약한 더블룸이 다 나가서 업그레이드받았어요 널찍하고 화장실에선 온수가 콸콸 나와서 넘 기분좋게 .. 이틀간 세번 샤워했네요 ㅎㅎ 게르에서는 냉수 마찰했는데 천국이 따로 없어요 ㅋㅋ 샤워할때 주의점 하나, 욕조 외에 바닥에 물내려가는곳이 없으니 샤워커튼은 욕조 안쪽으로 치고 씻으세요! 프론트 호텔리어 분 이동욱 닮으신분이 진짜 너무너무 친절하셔서 감동이었어요. 호텔에서 공항행 택시 예약했는데 차량종류와 번호를 기사에게 전화해서 알려주시고, 시내관광하려는데 버스가격 물어보니 택시타서 모른다면서 저희 탈 택시 잡아주시고 제가 현금이 거의 없어서 곤란해하니 쿨하게 택시비용을 내주셔서 진짜 팁왕창 챙겨드리고 싶었습니다 위치가 중심가에서 떨어져있긴 하지만 숙소컨디션과 서비스가 최상급이라 저는 다시 울란바타르 가도 여기에서 묵을 거에요

My friend and I recently travelled extensively across northern and central Mongolia. It was a jam packed trip with several internal flights. We stayed in excess of 4 nights at the Best Western and at all times the entire staff have been very accommodating. They have always been willing to assist with requests large and small. I’d particularly like to mention Davaa from Reception and Gerelee his supervisor for their exceptional service. I would highly recommend this central hotel by the city square for its comfort and well trained staff.

This hotel does not meet the standards of other Kempinskis. My family and I travel a lot, like A LOT, and we've been to many Kempinski hotels. The problems started with our booking, which we made directly through the hotels' website (not a 3rd party). The booking states a 12:00 check in, but the hotel told us this was a mistake and their check in time is 2:00 pm. They allowed us to check in at noon without a fee, but it took series of emails in advance. We also booked the breakfast meal package through the website. On our first morning in the breakfast lounge, we were told we didn't get breakfast because we didn't have the meal package. Once again, I had to pull out my reservation receipt and prove (in front of other guests) that we had paid for the breakfast. They of course accepted the receipt and realized they made an error, but it was another hassle we shouldn't have had to deal with. The day before our departure, we requested the hotel have a cab ready for us to catch our early flight (we needed to leave the hotel around 3:30 am). The young man behind the desk indicated he would do so and that we could expect a 100,000 tugrik (about 29.00 USD) flat rate for the taxi ride (this is also what we paid to get to the hotel). After spending the day on the town, buying souvenirs, and spending our local currency (but saving taxi money), we returned to the hotel. I double checked with a different guy at the desk that we would have a taxi waiting for us. Afterall, as the evening Front Desk Receptionist, it would be his job to call the taxi company. It was good I double checked, because the other guy hadn't taken action and hadn't passed along the request. Moreover, when the taxi arrived in the wee hours of the morning, we were told by the Front Desk Receptionist that it was actually a 200,000 tugrik charge (double!). We were also told the first ”receptionist” we had spoken to earlier in the day was actually a Bell Hop and we were informed that he wasn't even supposed to be working behind the counter. As a result, we had no choice but to withdraw additional local currency (taxi couldn't take a card) from the hotel Front Desk (for a nice fee) in order to pay the taxi. What's particularly irksome is that we had plenty of cash which we would have saved if we had simply been told the correct amount. There were other issues, but this review is already lengthy... Overall, we had a less than stellar experience at this Kempinski. If you're going to Ulaanbaatar, I'd recommend you stay elsewhere. If we ever go back we'll probably stay at the Shangri-la. It's closer to the airport as well as the heart of the city.