로니세라 리조트 & 스파 호텔

호텔 리뷰: 로니세라 리조트 저희 4인 가족은 현재 로니세라 리조트에 머물고 있지만, 안타깝게도 기대했던 만큼의 경험을 하지 못했습니다. 저희는 3일 더 머물 예정이며, 지금까지의 숙박에 대한 솔직한 이야기를 들려드리겠습니다. 1. 음식 품질 및 다양성: 뷔페 음식은 매일 똑같았고, 다양성이 거의 없었습니다. 더 심각한 것은 저희 중 3명이 이미 식중독을 겪었다는 것입니다. 호텔 내 의사는 도움이 되지 않았고, 근처 병원으로 옮겨졌을 때 보험이 있음에도 불구하고 기본 검진에 235달러를 청구했습니다. 2. 객실 상태: 저희는 최상층에 있는 객실이지만, 모든 주방 환풍기가 지붕에 있어서 불쾌한 냄새가 바로 저희 공간으로 들어오기 때문에 발코니를 사용할 수 없습니다. 6박을 했는데도 침대 린넨은 아직 교체되지 않았습니다. 저희는 일품요리 레스토랑이 영업한다는 조건으로 예약했지만, 저희가 머무는 동안 내내 문을 닫았습니다. 3. 시설 및 편의 시설: 리조트는 부지가 크지만 성수기에는 바다 근처에 공간을 찾는 것이 어려울 수 있습니다. 수영장 물이 놀랍게도 차갑고, 해변 타월은 특정 시간에만 제공되어 제한적인 느낌이 듭니다. 엔터테인먼트는 최소한이며 오후 11시 이후에는 아무것도 없습니다. 게다가, 바 음료는 제대로 섞이지 않았고, 괜찮은 것을 원한다면 근처 가게에 가서 직접 사야 합니다. 4. Wi-Fi 접속: Wi-Fi 연결은 본관에서만 안정적입니다. 호텔의 나머지 지역에서는 연결이 거의 불가능하여 지속적인 인터넷 접속이 필요한 경우 실망스럽습니다. 안정적인 연결이 필요한 경우 이곳은 최고의 장소가 아닐 수 있습니다. 5. 서비스 및 직원: 애니메이션 팀은 더 친절할 수 있었지만, 키즈 클럽 직원은 긍정적인 예외였습니다. 많은 엔터테인먼트 옵션도 별도로 요금이 부과되어 빠르게 누적됩니다. 요약하자면, 부지 자체는 넓은 부지로 잠재력이 있지만, 우리의 경험은 실망스러웠습니다. 음식의 질, 청결 부족, 인터넷 접속 불량, 예상치 못한 비용 등으로 인해 이 리조트를 추천하기 어렵습니다. 특히, 걱정 없는 휴가를 원하는 가족에게는 더욱 그렇습니다.

I stayed at this hotel for my vacation and have mixed feelings about it. There were definitely some positives, but also significant areas for improvement. What I liked: The room was very comfortable, spacious, and clean, which made my stay pleasant. The hotel is located very close to the sea, which was a big plus for me. The water park was a lot of fun and great for families or anyone looking to relax and enjoy the water. What I didn't like: The food was a disappointment. It could have been much better, especially for the price. I've stayed in other hotels for less money, and the variety was greater, especially when it comes to seafood. A major issue for me was the lack of respect towards Ukrainian guests. I came to Turkey hoping to hear Turkish music, but instead, the hotel played cheap Russian pop music throughout the property. There were many Russian guests who behaved inappropriately, and the staff turned a blind eye, saying that those guests were paying customers and could do whatever they wanted. This behavior was especially noticeable during the hotel’s entertainment shows, where there was also an uncomfortable glorification of Russian culture. This is highly unprofessional and unacceptable. While the hotel is advertised as family-friendly, I noticed many elderly guests on the beach who constantly complained about children playing and making noise. If this is such a concern for them, I would suggest they consider booking an adults-only hotel instead of expecting families to quiet their kids in a family-oriented environment. I was really disappointed by this experience, and I won’t be returning to this hotel again.

Room and lobby is nice. But I think that a hotel like this should have blackout curtains. Food was ok, but really crowded dining room ( looked like all the guest from World was also dining there. But first hotel Ive been to that didnt have ice cream for the kids . They had a ice cream house, but it wasnt open. Area was nice with a entertainment for the kids.. Service wasnt great. I was travelling with a kid and a senior citizen in a wheelchair. In all other hotels we always got help finding a table, but not in Lonicera. We walk around for 10 minutes sometimes, looking for a table. Also- the senior citizen sadly went to hospital. I asked if we could keep the room 1-2 hours more becouse of this. Had to talk to the reception manager that I think didnt belive me. In the end they wanted 100 euro for late check out (more or less the same price as one night for 3 people), witch was dissapointing and was really stressful for me and my son.

After we booked this holiday we had a slight panic when we read the reviews. So after a week here is an honest review from a large British group who travelled (28 people) Firstly positives Hotel and room spotless Staff friendly & all spoke English Water parks and pools superb (if a little cold) Snack bar amazing for lunches The entertainment staff really do try and work hard Halloween Disco was amazing! Things that could improve Although the buffet was great after 6 nights we had had enough- I bet this would be the same for any all inclusive. Last night we walked into town and had food Something other than water in the mini bar would be great If you have a room above the disco its a bit loud- But we actually enjoyed the music! Very 90s dance Also read a lot of reviews moaning about Russian guests- we had no issues with fellow guests who happened to be Russian. Yes they are a totally different culture to ours but if you made an effort they are happy to interact with you. They do not do small talk and do not say hello when in the que or lifts but again is Western culture not Russian. I saw no arguing or lager louts that I have seen in majority British hotels

The cleaning staff is working very good. The food - you can find what you want. It is complicated to find an empty place near the sea, but you can stay near the pool. The animation team is friendly, especially Mert. Some bars are doing good job,but some is not(TV bar bartenders need to work better). I want to say special thank you for the bartender Mehmet, who is always in a good mood, with a smile and is doing a PERFECT coctails.

Lonicera'ya 2. kez gelişimiz. Otelin hizmetinden çok memnunuz. Animasyon ekibinden Mert'e bizimle ilgilendiği için çok teşekkür ederiz. Aquapark çocuklarımız ve biz yetişkinler için uygun ve çok eğlenceli. Otelin konumu, sahili, yemekleri ve oda düzeninden memnunuz.