Appart'Hôtel Sainte Trinité

We hadden een moeilijke zolderkamer op 3 hoog, een schuine vloer waar de spijkers uitstaken de trap en de weg er heen is voor mensen die iets slechter ter been zijn echt niet te doen. De kinderen sliepen op een bedbank waar geen 2 tieners op passen.er lagen koffie cups alleen geen apparaatj voor de koffie, en we hadden geen hoezen voor de hoofd kussens. Al met al geen aanrader.

Lovely quirky place Lovely, quirky place to stay, lots of original features in keeping with the beautiful town of Troyes. Great location. Check in a couple streets away but all very easy & very helpful with recommendations on nearby parking & places to eat. Not a luxury apartment but really enjoyed being in the heart of the town in place full of character

The hotel manager didn't care. All he wanted was money. The apartment we booked was for 4 motorcycle friends on a tour. We booked the apartment because it had 4 beds. The instructions by ******* said contact the property 24 hours before arrival. Someone would then meet you at the property. We did this telling them we were arriving on motorcycles. We had no reply from the property manager. This was repeated 12 hours before arrival. Again no reply. We arrived at the apartment and phoned them. They told us we had to go to another location (St George Hotel) to get the keys. We left the bikes at the apartment and walked. When we arrived at the hotel we were told there was no parking and only two places at the hotel. We managed to find one at the apartment and fitted the other three into a small space at the hotel. We were given the keys to the apartment after a tangle over payment. We had paid in advance but they were asking for payment. That was sorted. We were given a key. Now at the apartment, the key didn't fit any of the doors. By luck we opened a garage door and found the apartment. Access was via a narrow and unsafe staircase. On entry it was dark and uninviting. There was no bedding for the sofa bed. The hotel manager was contacted and wanted more money for bedding. I ended up sleeping in my clothes with no bedding. There are so many other things to list, unsafe electrics, broken smoke detector. To much to list. Extremely poor. Why do ******* promote this property?

We booked this hotel for 1 night to break our journey from the Alps to Calais. Location is great but the hotel really let us down. I think it is quite normal to expect a mirror in a hotel room, but there was not one. I used the microwave door as a mirror! There were no window coverings (we were in the eaves so blinds would have been appreciated). Only 1 small pillow each and no surfaces in the bedroom to put clothes or suit case on, some instructions to enter the building would have been useful, also as would a welcome letter with details of the Wi-Fi. To top it all there was no hot water. The building does not have a manned reception so getting hold of anyone to complain is very difficult. Overall a very shabby and unfinished room that did not impress me. I will not be returning.

Très jolie es confortable lit super es très grand il a seulement un petit truc là clim fait beaucoup bruit a par sa le reste était très super je recommande

Réservation effectuée 3 mois avant et annulée l'avant- veille par l'établissement pour cause de surbooking, sympa!!! Il a fallu vite trouver une autre solution et bien, aucun dédommagement..