엑세 트레스 칸토스

Awful experience at this hotel. We had to evacuate our home nearby due to the wildfires so we checked in here at 3am with 2 very young children who were scared to death about the fires. We needed a good night's sleep but instead we were woken up at 7:30am by workmen drilling very aggressively right outside our doors, the noise was unbearable. We weren't told this work was going to be happening and when I went to reception to ask what was going on the receptionist didn't care at all saying "they have to work". It was 7:30am on a Tuesday morning! No sympathy or understanding from the hotel staff whatsoever. I filled in a complaints form and was told that I'd be called that day by the hotel manager and that we would be refunded for the rooms. It's been more than 2 weeks now and no call from anybody and no refund. When you try and call the hotel there's never any answer. If you need a hotel in Tres Cantos, do not stay here - there are much better hotels nearby. AVOID

Not sure how it’s 4 star! Not much in tres cantos, building work going on while I was there which they should let you know.

Air conditioning poor. Nice lady at reception gave me a fan

Great location if you need to catch a train or catch a taxi. Good service at the hotel Lovely cafe down the road for a cake and a coffee. Our room was opposite the lift, so alot of noise from door banging. Clean rooms but an own little kettle and coffee or tea would have been nice 🤔 Thank you anyway for our short stay, and we will stay again.

Nice working hotel. It is close to the train station and not far from the technological park (10 minutes). Rooms are clean, fine and, more important, quite. The breakfast is good. The internet access is good. Not far you can fine some dinner options.

Have been to this hotel twice and it’s a very nice hotel and they have very nice breakfast it’s worth paying the extra as it’s not that expensive, only problem I had was on the second time I went I got 2 single beds pushed together that is not very good to sleep in with your part but other than that I really like this hotel and would highly recommend it especially as the price is very good