호텔 라리오

My sister and I booked a week at this hotel with Newmarket Holidays, when we arrived at 10.00pm on an extremely wet evening we had to carry heavy suitcases up some steps then an incline to get into the hotel, no one came to help, we were given some soup and dessert and then given the key to our room. The room we had was a disabled room although we had not requested one and we were disappointed with it, upon using the shower the next day, the bathroom was flooded by the time we had finished and we had to use the towels to mop up the water. Each evening we were presented with a piece of paper with the following nights dinner menu on and we had to pick what we wanted. Here we were very disappointed we were expecting some delicious Italian dishes, we were offered beef and seasonal veg one night which turned out to be a plate of beef and a pile of steamed spinach, another night it was pork shank and seasonal veg, this turned out to be pork and chips! This went on all week, the worst was a beef stew which was inedible, it was grey in colour and tasted revolting! The breakfast by contrast was well done with plenty of continental choice plus toast boiled egg, scrambled egg and bacon. Our biggest shock was on the final evening, when we were told that the bedroom tax must be paid in cash, we knew there might be a tax to pay but as nothing had been said to us either by the hotel or guide we thought we didn’t have to pay it and the majority of guests like us had used their euros on the last day, there was a mad scramble for us all to get together the correct amount, which was 3 euros per person per night. We have loved Lake Como and the surrounding area but would not use this hotel, it needs updating and needs to have a serious think about what food it offers their guests.

Very disappointed in the standard of food offered by this hotel. Tinned fruit, limited tinned or frozen vegetables, chopped iceberg lettuce, toms and grated carrot for a starter salad, ordinary pizza and a few chips and sorbet as one of the night’s three course option. Not what we were hoping for when we booked a week’s package holiday in Italy, with their reputation for food. The location of the hotel on a main road and with a dangerous walk on sections of the road without pavements to access the lakeside and the ferry terminal added to the disappointment. On the plus side most of the staff were friendly. The area is beautiful but the hotel let itself down.