호텔 생 세르냉(Hotel Saint Sernin)

Tiny hotel in the heart of Toulouse, clean rooms and very kind people

We stayed in this hotel a couple of times a few years ago and loved it, but we were very disappointed this time. Everything was chipped, scuffed and grubby. The room didn’t smell very nice - there was a dirty laundry hamper covered with Febreze odour about it. The toilet seat was broken and the bath was really dirty and I’m not entirely sure the bedding was clean. It also used to be in a nice quiet area, but there is now a club/bar a block over that is very raucous until about 2am - there were a couple of noisy drunken fights outside the hotel that disturbed our sleep. On the plus side the breakfast was fine, the staff were lovely and the views of the Basilique are still stunning. It’s such a shame as this hotel could be amazing, but it’s looking very neglected and shabby.

Hotel St. Sernin is a gem. It is located next to St. Sernin church.Beautiful view from our windows. The room is small but worked for us.The staff was wonderful, helpful, friendly, great communications. Parking is available for a fee and you have to make a reservation. Breakfast was good. We love Toulouse.

A welcoming and very well-located hotel, to which we would happily return. Our Premium room was quiet, light and airy, had attractive contemporary decor, a very comfortable bed and a modern shower-room. The staff are great. We had some problems making our reservation from the UK, and the staff were patient and understanding as we sorted it out. When we arrived they were friendly and very helpful, giving us useful suggestions for restaurants and places to see.

Lovely hotel with great views of the basilique

Excellent location great staff very efficient very helpful traditional breakfast as per Europe standards room was small but clean and all you need. Very close to the basilica and main capital square lots of festoons bars near by. Quiet location

We spent one night in Toulouse on our way to a wedding reception for the weekend. On the positive side the hotel is very well located near the Basilica and some nice surrounding cafes and shops. The breakfast is fair, relatively fresh, and a welcome relief in the morning. On the negative side the hotel is difficult to get to by car. There is very limited parking around. The reception is on the first floor with no lift to get to it. We had much luggage being a family of four, and found it very difficult negotiating the tiny staircase to the first floor with all our luggage. The rooms were the smallest I have ever seen, making this one night experience something we would unfortunately rather forget.

Great hotel in the center of the City! Perfect! Staff was very helpful!

Kind and helpful staffing.