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We’ve came here 3 years ago so decided to come back. What’s changed. Not a lot it’s still an amazing location. Needs painting in places which is noticeable. We had breakfast in the main house and one dinner at 1887. Rest of the time we ate in Bo &Muc My feedback is the staff at the Bo & Muc are much more in the ball than the main house. The food in 1887 was lovely but twice we asked the server for another bottle of wine in 1887 and it never appeared. Breakfast felt like hard work. The staff in the main house lacked initiative. We were left waiting to even get a seat despite the server seeing us until the manager gave them a nudge. Asked for toast with my scrambled eggs but it came way after I had finished. Toast was then delivered but no butter, coffee delivered but no milk. Just felt like the 1887 staff are just not thinking. Not the same in Bo & Muc this is a slick operation and the French manager is on it 110%. We were blessed with amazing weather but the glass 1887 restaurant was boiling and no one opened the windows, there were no blinds one couple were actually eating breakfast with sunglasses on and a number of people asked to be moved. I think anywhere else you wouldn’t worry but this is not a cheap please to visit. Service in breakfast and 1887 needs to improve.

Some aspects were disappointing given the apparent quality, cost and historic awards. The grounds are stunning, the room we had (No. 2) fantastic, the hotel ground walks were excellent and well marked. We had to walk to the Bo & Muc Brasserie which is a hundred yards or so down the lane. It was of no more than a below average pub quality - some of the food served was cold - why they cant open the hotel restaurant is a mystery - I have never stayed at a four star+ hotel where I have to take a walk down the road for dinner in a pub. Breakfast was a surprise - we asked for but could not get any white, brown or granary toast, all that was on offer was sourdough (a first for me).