더 놈 컬렉션 도어라 보드룸

Сначала заселили в уставший номер, но быстро все заменили изменились. Еда отличная, алкоголь отличный, локация отличная, за эти деньги лучший вариант все включено в бодруме.

Stressig, unorganisiert Wartezeiten

I’m here for the first time, everything is at a high level. Tasty and varied food. Good and attentive staffs. I would like to say a special thanks to the waiter Adil, he serves the guests wonderfully and does not leave anyone without attention. He is a cool worker

Overall we had a really fun time at this hotel & loved the look of the place. The entertainment was great with different singers, bands, DJ’s overnight that we were there. There are just a few notable things that we weren’t happy with listed below. Bar staff & service 1 We watched the Bar man hold a glass jug by the brim with his fingers inside, which he proceeded to fill up with water. Which is then put out for guests on arrival to the hotel. Not the best practice of hygene in this instance. 2 Bar service was good overall, I found it hard to get the attention of the bar staff at the reception bar, even with hardly anyone else waiting for service. Room 1 We booked a superior bungalow room. The room that we got when we arrived late at night was not the best. Strange layout with an oddly set up bathroom with the sink area in the main space near to the bed and a sofa that was too large for the room and blocked part of the balcony window/door. We managed to switch rooms after some convincing and were told something along the lines of “Sometimes you don’t get the best room when you arrive late at night” Not a major thing but slightly inconvenient. Food & Restaurant For me the main down side was a particular aspect of the food. In the Pool bar, Reception Restaurant and the A La Carte Fish night. We received the wrong orders as follows: 1. Pool Bar = my partner ordered a chicken wrap. He received a chicken wrap with ingredients that were supposed to be in a completely different wrap. 2. Reception retract = I ordered a meatball wrap and received a steak and onion wrap It seemed as thought menu items were being mixed up. 3. A la carte night = I ordered the salmon with grilled asparagus, potatoes and a lemon sauce. What I received came with a small amount of cold vegetables. When I questioned this I was simply told that I was wrong. When I reiterated that this is how it was stated on the menu I was told no again and that they didn’t have asparagus. I would not usually say that it is a problem however it had happened multiple times and left me confused as to how there were so many mishaps with their menu. For me the A la Carte was the main fault as I chose this dish specifically because of what it was paired with. Room Air-con 1 As it was late October the temperature has not surprisingly been that warm. We had an unlucky time with the weather by it raining on our 2nd day and not stopping. (which can not be helped) Because of this the air-con was switched to basically the “heating” setting. Making it pretty difficult to sleep at night. As we came to find out they have a general Air-con system and temperature can not be changed on a room to room basis. So we had to endure the heat of the room with the the air-con off, and the same temperature if not warmer with it on. I understand that other guests might be cold at this time of year. However, it should be up to the guests to decide what temperature they want their room to be. Construction/building w

Outstanding in all areas from The moment we walked in we knew we had a place that appreciates & values its clients. Wonderful Customer relations staff, catering crew with Executive Chef Belut at the helm are knowledgeable & creative with any dietary requirements asked of them. Superb. Waiting on staff are so attentive & helpful. Housekeeping teams in all areas are impressive & the hotel facilities are fantastic. You know you have found a true " Home from Home" when we people go the extra mile to make your holiday special & that is exactly what everyone at this hotel did . Thank you to everyone at The Norm.

I booked this hotel for my boyfriend’s birthday. Overall, we had a pleasant stay and the hotel itself was nice enough. The a-la-carte Turkish restaurant was a highlight – delicious food. However, the buffet breakfast and dinner were disappointing. The selection felt limited and there were barely any labels, which made it difficult to know what we were choosing. I can’t comment on the main lunch buffet, as we tended to eat at the pool and beach snack bars during the day, both of which were good. Most of the staff were friendly, particularly those at the beach bar. Our room was clean and perfectly fine for the price. The main issue was being scammed by the boat trip sellers operating within the hotel grounds. We were told the boat trip was €65 per person and all-inclusive, including drinks, food and three swim stops. Once on board, we quickly discovered there was no alcohol at all, the food was poor, and the trip only included two stops (one of which was a rock surrounded by hundreds of birds / seaguls meaning no one wanted to get in the water at all!), sp neither of which were particularly scenic. The boat was dirty, especially the toilets, and we were stuck on it for around three hours. For €130, it was a complete waste of money. What made the situation worse was the hotel’s handling of the complaint. Another couple we met on the boat trip were offered a refund, yet when I raised the issue, the hotel refused to do the same for us. I did not feel comfortable confronting the boat trip sellers directly, and I’m glad I didn’t, as the same couple told us they were shouted and sworn at when they tried, leaving waiters and waitresses in the hotel looking shocked. The hotel staff insisted the sellers were from an “external company” and therefore not the hotel’s responsibility, but when they are operating inside a supposed 5* resort, I absolutely expect the hotel to stand behind what is being sold on its premises and not accept this treatment of its guests. This whole situation left us feeling extremely frustrated and let down. The hotel really needs to take accountability and protect guests from this kind of experience. Unfortunately, the poor customer service over this situation overshadowed what could have otherwise been a much nicer stay.