코코 리프 리조트 & 스파

I visited with my wife and 2 year old. The sheltered beach at the hotel was calm enough for my toddler not to be frightened by the sound of the waves, as he was in Storebay. We had a wonderful day at the nearby Being with Horses tour, 15 mins away at Bucccoo and there was even a pony for my toddler to ride. The transport organized by the hotel was on time and courteous. The room was clean with a sea and garden view. The breakfast was excellent with a wide variety of foods. The lunch and dinner menus were a bit limited but still delicious. Staff were friendly and helpful. The hotel qualifies as a major art venue by itself and is beautifully designed. Overall a very good experience, worth the price, which is a bit on the pricey side to be honest.

Very nice hotel with "old grandeur". Good spacy room with nice view (except the position of the airconditioning. To direct on the bed). Nice swimmingpool en beautiful beach. Nice and friendly staff, specially wenn you stay al little longer and you get to know them! We liked it very much.

The staff try to do everything they can to ensure your stay is comfortable and enjoyable. The beach is beautiful and very relaxing.

We found the staff to be extremely friendly, breakfast buffet perfect, our room to be quite adequate and clean, and the beach to be beautiful. We recommend this hotel when traveling to Tobago.

This was not my first time staying at this resort. On this occasion the resort was very quiet which I appreciated, as I really just wanted a relaxing time. In the past I must say that the customer service I got was way better than this time. The wait staff were great but the front desk staff made us feel like we had to beg for service. For example, on more than one occasion, they would see us approaching the desk and they would exit into the office behind the desk. I was a bit turned off by this.

I'll start with the positives and I think the two biggest winners has to be the quality and design of the exterior as well as the cove. There's no doubt that there is a very luxurious feel when walking around or lounging and I really felt like I was on a high quality vacation. This for me is where the luxury ends however. Coco Reef seems to market themself as a luxury experience and definitely uses the price tag of one. I don't think however that there was a luxurious level to the service, room amenities, or even the services such as Wifi. I will say my room had a lovely view even though I booked the garden suite however I had little to no Wifi connectivity - my laptop even refused to connect due to the weak signal. I also had a very slow check in process. The first employee didn't seem to hold much knowledge of what would be available to me and then the second asked me to sit and wait 10 minutes to be escorted to my room. A wait that lasted about 25 minutes. I think the absolute worst part of the service to me was that there was a clear favour to the European guests who stayed there. At one point, I was the only person of colour lounging on the beach when one of the waiters passed around and took drink orders for all other Caucasian guests and ignored me. He passed by again to drop off their drinks and still ignored me. At this point I walked over to the bar myself to order the drink and on his third walk around then asked me if I was done with the glass.