더 크사르 제르바 차밍 호텔 앤 스파

I stayed here twice, I had to leave early to the airport, they had breakfast at the reception for me, super friendly helpful staff, amazing swimming pools, the room was decent, bathroom clean, good breakfast, i didnt have lunch inside because nearby restaurants. Its worth its money.

J'y suis revenue 2 nuits Une suite ma été proposée pour le même prix Ravie🥰✨️

Top! Propre accueil chaleureux

Assez bien ! Le buffet est varié

Unfortunately the hotel has many minuses, it is a poor 4 star place. Today a worm appeared in the food and that was too much to write a bad review. The vacation was not cheap and I did not expect that. I DO NOT RECOMMEND!!¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡

I don't know where to start.... Maybe the good part: - food is made fresh and are local dishes - restaurant / cleaning staff are very friendly and doing a good job - Location close to the beach That's it. Bad parts Staff - some staff will pick food infront of the guests and will cut in line - reception... lol, do not try to ask anything from them! They will say no and give no explanation. Just rude. - not a big fan of animation team but that is just personal preferrence. They were friendly otherwise - some employees seen smoking and trowing away cigs / napping on guest chairs Beach: - they have beach spot. Which is poorly kept. We had baby with us and there was a lot of glass and trash EVERYWHERE Hotel: - Pools are ok - But many benches are broken - Cigerattes EVERYWHERE and I mean it you can't look at the grass and not see cigarettes - our room was ok but leaky AC / and moldy walls Overall this hotel has a massiv management problem. No real direction for staff. They are friendly but most of them not trained to any standard of a four star hotel. I don't have super high expectations for every hotel. But this has been one of the worst. Like they are lying into your face and and are not ashamed by it.