Home2 Suites by Hilton West Lafayette

有者跟標準的Hampton Inn by Hilton的品質，雖然是Hilton中最入門的hotel,但是quality還是很好，浴巾很新很厚，free parking and breakfast.

Better than average Comfortable and convenient. Breakfast was above average. Only issue that the pool was not operable, but management had a deal with the neighboring hotel on the same property to use theirs.

We checked out after the 6th night of a 7-night reservation and asked for a refund for the unused night. The manager denied it, citing that “the hotel was sold out.” That makes zero sense — a sold-out hotel benefits from an extra room suddenly becoming available. It’s baffling that this was used as a reason not to issue a refund. Even more frustrating was the manager’s tone. Instead of recognizing that we've stayed at another Hilton hotel for many weeks earlier this year, as we pointed out to her, she dismissed my loyalty with a snide comment about my being a member “only since last year.” Completely uncalled for and incredibly rude. It’s clear this hotel values rigid policies and condescension over logic and guest loyalty. A disappointing and off-putting experience. Frequent travelers, take note — there are better-managed options out there.