에코 스위트 익스텐디드 스테이 바이 윈덤 리치먼드 웨스트

Stayed here over 13 nights . Good value for money accommodation, with good cooking facilities in room ( have to hire kitchen equipment from hotel) . Pleasant front of house staff.

Room was clean, staff was friendly. Unfortunately a few little glitches with facility. The TV remote didn't have batteries, and we were grateful they brought them right away. However, the TV ended up not working, as they couldn't get signal. Even with staffer checking the system, we were unable to get any service. And, although they offer free coffee in the AM...they had no cups. We were told the cups were on order, and if we had our own cup, we could get coffee.

Love the price, love the location, perfect for our needs. Thanks again This was our second trip here. We will be back.

A newer facility. An extended stay style complex. Arrived after midnight. Front door locked. No attendant at the front desk to notice us. Lucky another guest had just come downstairs and saw us at the front door and came and let us in. I think there was a buzzer to notify an attendant of my arrival, but not certain about that. Check-in was easy. Elevator to third floor worked fine. Beds were comfortable. Kitchenette had full size over/under full size fridge. Two burner electric stove top and single sink. Nice bathroom. Good towels. Not thin but not plush. No coffee maker in room. No breakfast but instead food vending machines downstairs and a juice machine. Didn’t see a coffee machine downstairs.

Given the property was just built, it should have better amenities. But we faced no pillows in the room. We got transferred into a different room with no towels. While rooms had a stove, we would have to pay to use pots and pans. There was no coffee maker, we'd have to pay for that too. No hair dryer. The 1st room had two chairs, the 2nd had one. The window would not close all the way. There was a sticky spot near the bed and open chocolate Reese. The front desk girl gave the wrong room number to my husband upon transfer, so he had to go back. There are no directions on how to call the front desk from the room. The doors downstairs would not lock even at night to prevent anyone entering the building. I would not stay at this place ever again, especially with little kids. For that price, I'd stay at the room with hair dryer and coffee maker and with a pool on the property.

We stayed in this hotel and never received our card keys due the system was bot working...you can hear the other guess in the others rooms kinda poor privacy. Terrible dont have access to go put just because you have to wait for the staff to help you to come in to our room..