I've stayed at Luxe Inn & Suites before. The first time, the staff was friendly, competent, and I knew what I was getting into. The building is old and its a cheap hotel that even has hourly prices, so expectations weren't high. However, the last TWO TIMES we've arranged stays with the Luxe, we were met by an overweight man who treated us like we were an inconvenience to him for existing. When I approached the window, he didn't even get off his cell phone until I had finished talking. He wasn't working, he was just checking messages. He didn't even bother looking up our reservation he just kept repeating, "You'll have to make a new reservation, and reserved rooms arent available until 2pm next day" which didnt help me at all, I was there to get a room for THAT NIGHT. I came to get a room, if you can't help me with that, give your job up to someone who will. I just dont understand why people like this even have a job. Luxe is a great place when the Hotel Staff isn't disrespectful.
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