더 리틀 하이드 - 그로운 업 글램핑(The Little Hide - Grown up Glamping)

No customer service or help whatsoever. Showers/toilets were filthy. Power went out, called a few times and still haven’t received any call back since. Was luckily able to fix it with the trip box. Woman on the phone when booking was rude and unprofessional wouldn’t go again. Room was nice though.

Went here for a birthday get together. We booked all the pods and the yurt. All pods and yurt and cabin was fab. We has a great 2 nights. Easy to get into York. Toilet and showers where clean. We used the cafe for breakfast and it was a nice meal. Good value for what you got. Will I come back YES ....

Have never been to a Glamping pod before but would absolutely visit the little hide again. The pod was a good size and had everything we needed. Great location and the showers/ toilets are well kept. Would come back next time and will bring a disposable bbq to use at the shared area.

Lovely place.. The bed was so comfortable and the pod really warm. The area was really quiet and the shower/toilet area were kept clean throughout our stay. Would stay here again.

Lovely experience very clear instructions on how to get to your glamping pod and what is available and what is close by. Nice and warm inside your pod and we had an amazing 2 night stay.

I booked to go here for mine and my partner’s 5th year anniversary, we arrived here at 3pm as it stated check in was (after) 3pm they told us they’d send us an email on how to check into our glamping pod, 3 hours past whiles we was sat in the car on their site and no email was sent we tried to call them numerous times and they didn’t answer the phone we tried messaging them and emailing them and still nothing! At this point 4 hours had past since we was due to check in and still heard nothing so we had to book into a hotel for the night as we traveled 4 hours for this, it’s now Monday and still heard nothing from them not even an apology which is very poor and unprofessional after the inconvenience and stress they put me and my partner through on the day of our anniversary! It’s disgusting! Just wanted to say thank you to Agoda for issuing us a full refund on their behalf and also a 10% commission fee.

The yurt interior was really impressive and nicely equipped. Probably wasn’t the best choice of accommodation for the time of year due to the weather elements. (On a personal note: I really didn’t like the heavy/weighted duvet and the bright light shining in during the night).

The location was lovely, being very close to York and the surrounding areas, and the pod was a good size and clean. The reason for the drop in marks is more to do with the “upgrade” and general items in the location. 1) I upgraded from a standard pod to a “posh pod”, being told that the furnishings and items (like tables) were different and “better”. In reality, there was no difference between the posh pod and standard. If anything, the furnishings in our pod were actually at a lower standard than the other pods. 2) The featured additions - tables, bbqs, chairs, etc are all very dated and used - most of the metals are badly rusted and the sofa in our room was particularly garish. 3) No urgency with customer service. My initial call to upgrade to the property was ok, though the lady didn’t see all too “upbeat” - fair enough, may have been busy/having a bad day! But I’ve had no response to my email, about the “upgrade” and being disappointed with it, a day and a half later. All in all, the location and site is good in a pinch - but I’d recommend saving £20 a night and just opt for a standard unit. It’s almost like you’re paying less to have a dog than if you do, rather than for better furnishings. Note: The photos with red sofa and rusted metal tables are our “posh pod” - all others are the standard pods.

Lovely stay at Little Hide Glamping - second visit and will be back again !