호텔 크루제이루

The welcome at this hotel was nice, its located close to the main streets The room was a good size with a huge bed. The bed was comfortable. There was a nice shower, the room had Air Con. There was a safe but no instructions in English and I closed it but I couldn’t open it again…! There was a kettle. There was a mini bar which was locked, so why have it there? The toiletries were very poor quality. I had a good breakfast in the dining room on day one, however on day two I needed to have the take-away breakfast which was very very poor. The sandwich was made of processed white bread, a rubbery cheese slice, processed ham slice, totally dry and tasteless, there was a pre-packaged cup cake, an apple and juice. I threw most of it in the bin, I couldn’t eat it…! There was a festival going on in the town “sanjoaninas” and people were arriving back to their rooms until the early hours of the morning and the noise from the corridor and the neighbouring rooms was excessive. I got no sleep that night! I was disturbed on many occasions. The reception staff need to remind guests to be aware of other guests when they arrive back late on nights like this.

The staff were very friendly and hospitable. The rooms are comfortable, spacious and clean. The breakfast buffet has a good assortment of savory and sweet food offerings. The location is about a 10 minute walk from the main city center and waterfront, up on a steep hill, but in a quiet area.