호텔 템피스트, 트레이드마크 컬렉션 바이 윈덤 후기

Quiet

It was quiet. Had a comfortable enough bed, coffee maker, tv with cable. Bathroom had shampoo, conditioner, soap bar and lotion. Thats always nice. Clean towels, plenty of them for 1 or 2 people. Staff was friendly enough, never really went down to "hang out" or anything. The girl that checked me in was nice. The night guy was friendly. Check out guy was also friendly. Cons. Door was hard to open, kept thinking my entry card didnt work until i figured out the door got caught on the frame and you had to push really hard. Coffee in the coffee maker was "meh". Needs more sugar or creamer packs but thats my personal opinion. The breakfast tea was much better than the coffee.

The property was easy to access off of a main road. Staff was Freindly and helpful.

The room was clean. Beds are hard. The room we stayed in had a noise from next door that kept waking me up

Check in: very impersonal, no information on where your room is, where the elevator is, and I don’t feel as secure when key cards are already pre made before arrival. The room: 😳 walking in the light switch turns nothing on. Had to use my phone flashlight to try to find a light to turn on. Zero overhead lighting, only two table lamps and a hanging “lantern” type light..that’s all the light you get. There is no security lock on the door, the latch that is there is I think missing a piece? As a solo female traveler this does not make me feel safe. The window shade is a double layer shade, but the bottom one doesn’t open so there’s no way to get light from the window, it’s like a dark cell. Dark hair all over the duvet, dirty un-vacuumed carpet. The bathroom: I ended up with a handicap shower, no door or shower curtain so it flooded the entire bathroom trying to maneuver around the flip down seat, you get 2sq ft to stand it. The shower head is coated in limescale and calcium. Nowhere to set toiletries except a random table in the far corner of the room. The bedside lamp is the brightest, harshest light ever created. Good luck trying to do your makeup in this room. Nothing about this room was good, and for over 150.00 a night? I’ve had much better stays at Motel 6

Friendliness from the front desk staff? Did not get the vibe of customer service. The room was dark, the blinds were not connected to the drawstring. The complimentary breakfast was not really breakfast, coffee and a packaged muffin.tried to check out early and get the remaining nights refunded and conveniently for 2 days of ******* customer service checking the manager was never in. Wouldn’t stay here again.

This was a perfect location for our stay so we could walk to an Arizona Coyotes game. Only about a 20 min walk and we felt safe walking afterwards. Our beds were very comfy, rooms has mini fridges & TV has lots of channel options. The water pressure in our room was terrible. The pool is not heated so it was too cold for our January stay. No hot tub unfortunately. Breakfast included was breakfast on the go. Prepackaged danish or muffin. Nothing special so be prepared.

Room was very comfortable; location is perfectly situated close to campus. Definitely will return.

Conveniently located

Don’t do it!!

Pictures are tricky….. small rooms; not what expected

The stay was fine. The problems after we checked out were not acceptable. I forgot a leg pillow in the room after checkout. I called at 6:45pm on December 9th. The lady who answered was so incredibly rude to me. I was very nice at first because I understand that I need to make sure I grab all of my items upon checkout, but the staff also needs to report when they find said items and not keep them for their own. She stated that no one reported it and I must have lost it outside of the stay. I have hip problems and was trying to obtain MY property before I went home. She refused to help me in any form whatsoever and told me to call the next day. When that is not helpful when I will already be back home. When I asked to speak to a supervisor she HUNG UP ON ME. I will make sure to NEVER stay at this property again. And if you want your property to stay your property I suggest you pick a hotel where the staff is honest. All i was trying to do was get my item before I returned home and she was extremely defensive and rude. I have never been treated so poorly as a guest before.

Needs to have some serious upkeep—light not working,toilet tissue hold coming out of wall , wallpaper coming of wall in bathroom, shower door won’t stay closed etc.

If you are looking for a place to crash for one to two nights with no frills, it's fine for that. Very low water pressure in the shower, gym is a closet with a treadmill and bike jammed in, and the picture on the ******* website of the room must be form another hotel because it wasn't mine.