We arrived late at night and encountered Amore at the reception, who was very rude. He changed the commitment made on the phone and casually suggested we go to any other hotel, displaying a lack of concern. When inquiring about a review, he indicated it didn't matter to him or the hotel, encouraging us to write anything. The staff's indifference towards customers, even those on the way, was apparent. I strongly recommend avoiding this hotel; it has the most hopeless and pathetic staff I've encountered on my journey.
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