아이언우드 호텔(Ironwood Hotel)

나는 만족하지 않았다. 비싼 호텔이라 많이 기대했는데 너무 실망..

체크인 시간: 오후 2시 도착하자마자 바로 방을 배정받았다. 매우 효율적입니다. 방: 내 예약에 창문이 있다고 했는데도 창문이 없었습니다. 퀸침대 1개를 예약했는데도 싱글침대 2개. 내가 지불하고 전에이 호텔에 머물렀던 가격에 대해 나는 더 나은 방을 기대하고있었습니다. 인터넷: 거기에 있었고 잘 작동하고 있었습니다. 직원: 이름을 묻는 것을 잊어버린 커피숍의 바리스타를 제외하고는 손님에게 세심하고 정중하지 않습니다. btw, 이 카페는 훌륭한 케이크와 패스트리를 제공합니다. 레스토랑: 서버는 신속했고 음식은 특별했으며 가격은 적당했습니다. 아침 식사: 객실과 함께 무료로 제공됩니다. 뷔페는 아니지만 여전히 좋습니다. 확인: 신속하고 번거롭지 않습니다.

Good hotel. Value for money is okay. Staffs were accommodating and the venue is in the city. Will choose the hotel again if ever we decide to go back again.

Stayed 3 nights lovely bed ,clean room good tv programes Breakfast was good help yourself but tea coffee water orange also eggs etc had to ask for and was a bit of a pain Clare on reception was spot on helpful and talkative local girl good knowledge

The service and food was good. But we had to transfer to another room because we were told that what we booked online was not the same room category. But overall it was a good experience.

Good hotel at affordable price. Excellent food and crew services

We have stayed at the Ironwood Hotel many times, and it is always a very good experience. This time we want to say a big THANKS to KIARA TAGALOG. She went way beyond the call of duty to help us search out possibilities for flights, and also to get refunds for air flights that were wrongly processed. We cannot say enough about what this help meant to us. I am 86 and recovering from a very extensive back surgery. Kiara was very sympathetic and caring. All of the staff are very helpful. We love the Ironwood Hotel!

We arrived at the front desk and the lady on duty bluntly and immediately told us that we booked a room without windows. I had to remind her that it was not clear on their website as it only referred to “without city view”. She insisted that the photos were without windows as well and explained that we needed to pay for an upgrade for our preferred room with windows. We did not mind the upgrade fee but sometimes it’s not what you say, but how you say things that can make a lot of difference. I hope she can do better customer service next time.

Azing front desk experience from checking to checkout. Absolutely amazing and clean roo.s with mini bar. The restaurants were both amazing with breakfast buffet in morning and leaf lounge upstairs surely to satisfy any cravings. Beds were comfy and pillows were good Tons of amenities in King room.