Stayed twice at hotel in Jan/Feb 2024 as part of a cruise package. A very busy hotel but we were very well looked after by a range of staff despite how busy they were with airline crews and cruise passengers. A particular mention for the concierge who was very helpful and accommodating and a very special mention for Lara on reception who provided us with exceptional customer service on both our stays - thank you again Lara (Wendy and Alan from Northern Ireland).
번역