수영장이 있는 글레넬그 호텔

This is a beautiful Hotel in a fantastic location. It is truly superb however my experience with the staff was below par. I had to ask the cleaner not to talk incessantly and loudly outside my room at 8am in the morning. Breakfast was sloppily served and the breakfast buffet area was disjointed so people and plates are bumping, the omelette ordering system wasn't explained and the staff looked at me like I was stupid and causing them inconvenience. The pancake maker needs servicing. The CEO of the hotel was talking to his staff at 10:15 am which was 15 minutes before breakfast service stopped. I recognised him from his picture on the TV in the room saying how privileged the hotel was to have us as a guest, however he didn't smile at his guests or stop and say hello and ask perhaps how our experience was. He was aloof and disinterested and I think that is how his staff act too, eg the cleaner was not genuinely sorry for causing the early morning noise, nor was the reception staff truly respectful when they allowed a one hour room use extension but forgot to apply the extra time to the key lock so I was locked out and had to come down 8 floors to rectify get access to the room. The hotel has an offer that if you do not get your room serviced on a 2 night stay then a $10 food voucher applies. Well, that exercise turned out to be like stealing gold. I was eligible for $20 as I had books two rooms but staff were really reluctant to acknowledge this offer. It's a great idea as it saves them costs to launder sheets and towels and also saves costs to clean the room and replenish toiletries. I don't know why they appeared so reluctant to honor it. Except for staff and customer service this hotel would receive a five star rating from me but now only a three and a half.

Easy check in and parking available. The rooms were big. The windows and carpet need a deep clean but the location is great and exactly what we needed for our overnight stay. The shower in the main bathroom however is not accessibility friendly as you need to step into a high bathtub with no handrail for support.

이 호텔은 해변에서 불과 150m 떨어진 그리어 해변과 가깝습니다. 고층 객실은 바다 전망을 제공합니다. 호텔 밖에는 뛰거나 축구를 할 수 있는 넓은 잔디밭이 있습니다. 근처에 인터넷 유명 해산물 레스토랑과 대형 슈퍼마켓과 상점이 있어 매우 편리합니다. 호텔 식기, 주방, 목욕 시설이 완비되어 있습니다. 체크인 시 프론트 데스크에서 주차 공간을 예약했고, 주차장 입구는 프론트 데스크 바로 옆에 있었습니다.