샤토 리조트 앤드 컨퍼런스 센터(The Chateau Resort)

the hotel was great nice restaurant good service which is more than could be said about the booking agency

Nice and quiet place, polite staff, beautiful view to mountain and lake with Swan. Room is comfortable. At the reception, the girl from Jamaica was attentive and sweet to us, she helped us to get early check in and upgrade of room. So sorry, no more Jacuzzi in this hotel 😢

Very dated floor and smelly. Our room smelled, remote for the TV didn’t work and the top comforters look like they’ve never been washed since 1980. Room was clean for the most part. Stayed here out of convenience for one night.

My girlfriend and I wanted to have a romantic weekend getaway and decided to stay here because of the view and we wanted a place with an indoor pool. Overall we had a good time and would stay here again. However, we had an issue with the elevator being really slow and we also attempted to play air hockey and other stuff in the game room but the game room is a disaster because most of the games are broken, and you have to get tokens rather than being able to use actual quarters. The sauna was broken as well. So some things at this hotel clearly need maintenance, but overall it's a relatively affordable place with character that's in an area with lots of stuff to do.

Only one elevator works. WiFi did not work entire trip (asked for help, none given.) Wallpaper is pealing off the walls everywhere. We were on the top floor with visible water stains of the ceiling and a piece of the ceiling flaked off in the middle of the night and hit my daughter while she was sleeping.

This hotel is in VERY poor condition. It is not properly maintained and the staff is unpleasant. Half of the curtains were missing and didn’t even cover the window. Strongly advise anyone considering here to stay elsewhere

The room wasn’t ready the window was wide open. They did switch us to another room and that room the shower drain was clogged

It is a decent hotel. It's a little old and in need of some renovations. The room was clean and comfortable. The staff was friendly.

While the room itself was tidy, it was impossible to overlook these glaring flaws, which detracted significantly from the overall experience. The lack of attention to maintenance and cleanliness was disappointing, to say the least. Despite these challenges, I must commend the staff for their professionalism and willingness to assist. They remained attentive to my needs and addressed my concerns promptly.