H 럭셔리 레지던스 아파트먼트 - 홀리데이 파라다이스(H Luxury Residence Apartments - Holiday Paradise)

房間設施陳舊，烤箱按鍵的字完全消失，無法設定温度與時間，淋浴房的玻璃門沒法完全關閉，洗完澡，外面地面全濕了，床墊超軟，勉強睡了一晚，之後衹能睡沙發床，之前訂過幾次這家公寓，房間裏的設施都不錯，但這次這個房間實在太差了，以後都不敢訂這家公寓了！

The air conditioning in the apar**ent didn’t work properly and the apar**ent needs maintenance. We weren’t told we needed to pay a $300 bond until I called to organise late check in. We have been home a week and after several contacts I am still waiting for our bond to be returned. I wouldn’t book with Holiday Paradise again I would go directly through the Hilton.

Should have been clearer that this is just an apar**ent in the Hilton building. Fit out and furnishings far below Hilton standard. Drier was running when we arrived with someone else's underware in it. Bath plug broken. Given price I expected far higher standard.

I assumed that 2 doubles and 1 king meant the master room would have the king. But quite the opposite. The double beds were side by side in the master room with ensuite. And the king bed was down the other end with the main bathroom. The whole unit needs a deep clean. It was grubby and I felt like I needed to rinse any dish prior to using. The air con vents dripped consistently, the oven dial was broken, coffee machine didn’t work, and the door slams so hard it’s actually cracked around the supports. The king bed had massive spring holes in the mattress. I had to roll up to meet my partner in the middle but also had to hold myself onto the bed for sleep or I’d have rolled off onto the floor.

Beautiful apar**ent and view good service and very safe I highly recommend definitely coming back next year

Great variety of different pools to swim or lounge around by them. Lots of shaded seating also available. Enjoyed meandering around the many pathways to all the different outdoor spots. Very private and secluded oasis options on the pool, spa, gym level.

When booking we believed we were booking through the Hilton instead it’s privately run. You don’t get treated like a Hilton member. The staff don’t like to help you as the Hilton don’t get paid anything for our stay. No beach towels, no in-house telephone to call reception etc. we have stayed before and the experience was so much better.

Hilton Hotel we love and loved when we booked directly via Hilton. This room via Holiday Paradise was really disappointing. Rubbish in draws and cupboards from previous stays. Not clean at all. So many marks everwhere, greasy and sticky rangehood, blinds in bathrooms and rooms were terrible condition. Actually really unpleasant to even look at. Had to request items of empty boxes which were just left and not replaced. The hotel did deliver what we needed in all fairness but should have been topped up as part of there cleaning and check out service. Front door didnt close properly and nor did back slider door. For the price they charged per night the maintenance and conditions of the room wasn't worth it. Next time il go via Hilton direct.

Checked in at 3:30pm ish, room wasn’t ready, both bathroom floors were wet, found dry chewing gum stick on the cupboard next to the bed.