힐튼 가든 인 수라트 시티 센터

Very good place. Close to the railway station. Only the entrance to the property is a bit confusing.

Very close to Surat station hence accessible to train station is very easy . Very clean hotel . Gym is very small and swimming pool is small . Breakfast was good .

剛開業 非常新

Best place to stay , newly built, polite staff, quick service . Really appreciate !! Good food, near and tidy rooms , good linen.

Had an absolutely amazing stay at Hilton Garden Inn Surat. The rooms were spotless, modern, and very comfortable — you can tell the property is quite new. The location is also a big plus, conveniently close to the railway station. What really stood out was the food — both breakfast and dinner buffet were excellent with a wide variety of delicious options. A special mention to Amit and Anwari at the restaurant for their warm hospitality and attentive service. They made our dining experience even more enjoyable. Highly recommend this hotel for both business and leisure stays. Will definitely return!

Good service is the foundation of any successful business. It refers to the act of fulfilling customer needs and expectations in a professional, timely, and respectful manner. Whether in a restaurant, retail store, bank, or hospital, good service builds trust and creates lasting customer relationships. One of the key aspects of good service is effective communication. Staff should be friendly, attentive, and willing to listen to customer concerns. Clear communication ensures that the customer feels heard and valued. Even a simple greeting with a smile can make a big difference in setting a positive tone. Timeliness is another essential factor. Customers appreciate quick and efficient service without unnecessary delays. Delivering what was promised, when it was promised, reflects reliability and professionalism.