알로프트 서니베일(Aloft Sunnyvale)

When I checked in at the hotel, I asked for rooms upstairs. The front desk staff said no, only the first floor, okay! But when we went to the car to pick up our luggage and returned to the lobby, we saw that the guests behind us were arranged upstairs. My boyfriend said we should ask why they have room upstairs, I said forget it. Maybe they have other room types! So we went to rest. When we went out at 1pm the next day, we found that the rear window was broken and then we went to the front desk to report it. They said you need to call the police. Our hotel is not responsible. I said I parked in the parking lot of your hotel, the hotel front desk said that this parking lot is shared with the store next door! Then we asked about surveillance cameras. They said there was only one at the main entrance. But it can’t be photographed either! Anyway, they are not responsible. We had no choice And we have to call the police and insurance.What a shame, this is the first time and the last time here!

非常乾淨，服務人員也很nice。雖然早餐收費，但是咖啡和檸檬水是自助的。水果寫着1元1個，但我要付錢，服務員説免費給我。 環境也不錯，馬路對面就有很多飯館，購物中心也不遠，總的來説很滿意。 唯一不好就是空調聲音太大了，不過ca 的天氣，不開也是可以的。半夜有些旅客在前台大聲説話，也比較吵。

房間不大，裝修很有特色，感覺很精緻。裝修時間應該不久，看着挺新。前台和打掃衞生的員工都很nice。周邊有工地，略微有些吵。

None of the amenities listed were available. Bar was closed, no complimentary snacks as advertised and the renovations being done at the entrance of the hotel room with blue tape on the walls from painting was tacky. The room itself was very small and the deposit for the stay itself was more then the actual room.

During my stay at Aloft Hotel Sunnyvale, I was immediately captivated by its elegant interior design and welcoming a**osphere. Each space, from the stylish lobby to the tastefully adorned corridors, reflected a meticulous attention to aesthetic detail. The hotel’s amenities were equally impressive, and contributed to the enjoyment of my stay. What truly set Aloft Hotel Sunnyvale apart was the combination of its friendly and efficient check-in process, thoughtfully designed bathrooms with vents, and its prime location in the heart of Sunnyvale. The approachable staff at the check-in counter ensured a swift and pleasant start to my visit, while the hotel’s central location made exploring local attractions and dining options a breeze. Altogether, Aloft Hotel Sunnyvale stands as a perfect blend of luxury, comfort, and convenience.

Great hotel for access to downtown Sunnyvale and all the great things it has to offer! Clean, comfy, and hip, with great customer service!

The ALoft is a perfect location in Sunnyvale. 15 minutes from the airport and right across the street from the heritage area which has a multitude of restaurants to choose from. The desk clerk was personable, prompt and efficient, the room was clean, and the bed was comfortable. Just what we were looking for.

Staff is absolutely wonderful but parking on the weekend we stayed was incredibly challenging. They seem to have a shared parking lot. Lots of businesses around, very urban-European feel. Very small rooms and narrow hallways. Wouldn’t stay here again. Very clean though. Guess we are old school...we like nice spacious rooms and breakfast in the AM LOL

Great centrally located place to stop over in the Bay Area while on our way North. Fairly new with clean rooms and plenty of amenities even if room was smaller than most. Walkable to downtown Sunnyvale, shops, restaurants and movie theaters. Will stay again whenever in the area.