75 & 76, Jalan Legenda 1, 08000 숭가이페타니, 케다주, 말레이시아호텔 정보 더 보기
여행 날짜를 선택하여 예약 가능한 객실이 있는지 확인해 보세요!
트립닷컴 가격 보장제
1박
Hotel El Zahraa 리뷰
8.0/10
아주 좋음
리뷰 1개
호텔 평점의 신뢰성을 보장하기 위해 단순히 평점의 평균값을 계산하는 게 아니라, 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 과학적인 계산 방식을 통해 최종 평점을 산출합니다.
실제 투숙객 이용후기
위치8.0
시설8.0
서비스8.0
청결도8.0
결과 내 검색:
정렬 기준:
모든 리뷰(1)
높은 평점 리뷰(1)
리뷰어
투숙일: 2024년 7월
기타
8.0/10
아주 좋음
작성일: 2024년 8월 15일
Dear El Zahraa Management, I am writing to express my heartfelt gratitude for the exceptional service provided by your staff during my recent stay at your hotel. From the moment I arrived, I was impressed by the warm welcome and the professionalism displayed by your team. In particular, I would like to commend En. Zul, Ms. Yanti and the day shift team for their outstanding assistance. They went above and beyond to ensure my comfort and satisfaction, addressing all my needs promptly and with a smile. Their helpfulness and dedication truly made my stay memorable. Despite the satisfactory facilities, I was disappointed with the level of service provided by some of the staff, especially the night staff, I found their attitude unfriendly and unhelpful, which affected my overall experience. Please convey my sincere thanks to Ms. Yanti and the day shift team. Their efforts reflect the high standards of your hotel, and I will certainly recommend your establishment to others. Thank you once again for a wonderful experience. Best regards, Azman Ahmad