My wife had booked the night away as we had a busy and stressful few months and decided to have a relaxed night away, arrived at a cramped car park, our room was not ready so popped into the town for some lunch and to see what there was. We returned to check into our room and was discussed to see the size of the room which was £160 for a night and was like a closet and not even in the hotel and to the side of the car park and on the side road, it was dirty, toilet roll was covered in something, taps and curtains were old and dirty. My wife complained and we were moved into another room which I believe was the only one left but still in the car park but bigger, the room was still dirty and tired, noisy from the noise of the road and everyone coming through the front door, didn't get a good night's sleep. Went for breakfast in the morning, and the lady was rushing around and stressed and said she would be with us when she gets time! Breakfast wasn't much choice but ok. The hotel all over needs a good clean and some staff training to actually let them know how to make visitors welcome as everything they done seemed like you were bothering them. Very disappointing stay and feel more stressed.
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