그랜드 호텔 켐핀스키 하이 테트라스

이 호텔에 묵는 것을 적극 권장합니다. 매우 신뢰할 수 있는 브랜드입니다. 객실이 매우 좋고 야외 전망이 매우 좋습니다.

We had high hopes for this hotel, it was overall disappointing. We were given a room with a view to some rocks we had to pay extra to have something to see. They said that since we booked through Expedia....we don t get the same advantages as other customers, this is not a 5 star thing to say at the reception. The restaurant food was simply atrocious, I paid 60 euros for the worst piece of stake I had in my life, ever. Do NOT go to that restaurant, you have been warned. The bar and the spa are the only things we actually liked, 99% of the staff are very well trained and very polite.

Hotel is beautifully situated, staff helpful, breakfast delicious. There is one huge problem. Our room was horrible. Bed was not even 3 stars range. We couldn't belive our eyes. So our advise is : if you are not staying in top price room dont bother. Not worth your money.

A hotel for all needs in a beautiful setting. The kindness and professionalism of the staff is unbelievable. I recommend it to everyone who wants good air and great service, all with luxurious accommodation. We will definitely come back! Thank you

Surely one of the best Kempinski hotels. We've been visiting this one for some 10 years. Many top hotels fade or rest on their laurels: not this one! Service superb, location stunning, spa wonderful and absolute attention to detail everywhere. Its architecture and build quality mean that it will stand the test of time - aging with character and grandeur. Very few English visit - crazy really as it is a 2 hour flight to Poprad Tatry from Luton, a 2 min taxi to the train station and then a wonderful electric carriage takes you to the top at Strbske Pleso - for the princely sum of 2 euros. Beats any 5 star hotel in England, especially when you consider its value for money. Enough from me; we'll be back for sure.

Me and my daughter stoped only for a coffee and some snack in their lobby bar. The amenities are lovely, atmosphere nice, lobby bar is cozy and welcoming. The coffee and hot milk chocolate we ordered were very good. BUT. The service was incredibly SLOW! We were siting at the bar 15 min when finally somebody noticed we were there and brought the drink- menu. Then we waited another 10 min when finally another waiter came to take our order. Yes (!) and it took another 15 min when he finally brought my coffee and another 5 min to bring a hot chocolate for my daughter. Yes - they brought it separately! Would you believe this in a hotel like this where you pay for macciato 6 Eur? Then I decided that I wanted to order some snack. Took another 10 min while they brought me the menu list. The lobby bar was not even half full. Should I continue? I don’ t think so. The waiters were nice and polite, excused for slow service and then speeded -up, but still…. This was not 5- star experience.