Holiday Inn Express Stoke on Trent 후기

숙소 답변: Just Zack 님, 리뷰 감사합니다. 저희 호텔이 여행에 편리하셨다니 다행입니다. 특히 받으신 서비스가 돋보여서 더욱 만족스러웠고, 숙박하시는 동안 아침 식사를 맛있게 드셨다니 더욱 기쁩니다. 바닥에서 이상한 냄새가 나고 욕실 쓰레기통에 문제가 발생하셨다니 안타깝습니다. 혹시 기대에 못 미치는 부분이 있으시다면, 저희 호텔에 머무르시는 동안 직원에게 말씀해 주시면 최대한 빨리 해결해 드리겠습니다. 최고의 서비스를 드리겠습니다. Martin - 호텔 매니저

숙소 답변: 안녕하세요, 후기를 남겨주셔서 감사합니다. 호텔 청결도에 만족하셨다니 기쁩니다. 소중한 의견 감사드리며, 다시 뵙기를 바랍니다. 최고의 서비스를 제공해 드리겠습니다. 마틴 - 호텔 매니저

숙소 답변: 안녕하세요, 후기 남겨주셔서 감사합니다. 소중한 피드백에 감사드리며, 이 문제에 대해 논의할 수 있도록 메시지를 남겨주세요. 최고의 서비스를 제공해 드리겠습니다. 마틴 - 호텔 매니저

숙소 답변: 안녕하세요, 후기를 남겨주셔서 감사합니다. 저희 호텔 위치가 고객님께서 숙박하시기에 편리하셨다니 다행입니다. 소중한 의견 감사드리며, 이 문제에 대해 논의할 수 있도록 언제든지 메시지를 보내주세요. 최고의 서비스를 제공해 드리겠습니다. 마틴 - 호텔 매니저

숙소 답변: Thanks for the 10/10 rating, ChinaCol. Making sure you have a clean and comfortable room is our housekeeping team's top priority. We're glad you felt the team were friendly and helpful. That's what we like to hear. We highly appreciate the feedback and we hope to see you again. All the best, Martin - Hotel Manager

숙소 답변: Thanks for the review!We're glad our location suited your needs. Our team is committed to providing excellent customer service to all of our guests. All the best,Martin - Hotel Manager

숙소 답변: Thanks for the review, Claudette. We're happy to know you had a lovely stay at our hotel. We're glad you felt the team were pleasant and helpful. That's what we like to hear. It's great to see you enjoyed the food you had during your stay. We hope to see you again. All the best,Martin - Hotel Manager

숙소 답변: Hi, thanks for the review. Knowing you had a great stay brings a smile to our faces. We appreciate the feedback and we hope to see you again. All the best, Martin - Hotel Manager

숙소 답변: Thanks for your review, Guest User.Please contact Trip.com’s support team, who will be able to assist and liaise with the hotel if necessary to discuss this matter further.All the best,Martin – Hotel Manager

숙소 답변: Thanks for the review, Daz Furbur.We're so happy that you had a fabulous stay with us. We look forward to welcoming you back again soon.All the best,Martin - Hotel Manager

숙소 답변: Thank you for your review. It's fantastic to read that you have no complaints from your recent stay with us.All the best,Martin - Hotel Manager

숙소 답변: Thanks for the perfect rating, Ann. We're glad you felt the team were friendly and helpful. That's what we like to hear! Making sure you have a clean and comfortable room is our housekeeping team's top priority. We hope to welcome you back and All the best, Martin - Hotel Manager.