This was our second time at The Wild. We first stayed 2 years ago and loved it so much we knew we'd want to return again one day. The positives: - Incredible setting; quiet enough to relax, lovely atmospheric music by the pool, great vibes - Perfect private beach, perfect sea swimming, lovely cool pool - Nice rooms, lovely and clean, plenty of hot water and very comfy bed - Loved the choice of pillows from the pillow menu, thank you! - Wonderful breakfast buffet and great beach/pool menu - DELICIOUS cocktails, beautifully made and presented - Plenty of sunbeds and beach towels Sadly though, the one overriding negative which we didn't experience during our first visit was the staff and service. It wasn't the end of the season but the overall impression we had was that everyone was tired, fed up of serving guests and wanted the season to be over. (Exceptions being the friendly, enthusiastic drivers who were chatty and energetic and the lovely cleaning staff who did a gorgeous job of cleaning our rooms). Maybe that wasn't the case but we did find ourselves having to go up again and agin to order drinks from staff who were just chatting by the bar and we had made a couple of reservations in advance of our stay (car hire for example) and even though we had an email confirmation from the lady on the reception who were we actually there and then speaking to, she denied any such reservation! It was not a problem in the end, she was able to get us another car, but had we had plans for an early lunch that day (which we luckily didn't) we would have missed them as we then had to wait a couple of hours for new car to be organised. She didn't even apologise which was a bit off. We were also woken up at 4am by a lady asking if we had ordered cigarettes from room service. This wasn't a great wake up as we were fast asleep but mistakes happen so no bad feelings. All in all we really loved our few days back on our favourite Greek island and I have been in two minds about posting this but I do hope that it can highlight to the hotel Manager perhaps an area the hotel needs to improve on as really, as lovely as a place can be, it's the staff that leave a feeling with you. If you are made to feel really welcomed and looked after that is never forgotten. It would be great to experience that again one day in the beautiful Wild hotel.
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