Palmcoast11
2024년 7월 18일
I immediately saw that this resort was tired, dated, and dirty before ever getting to our room! When we got to the room, there was a large fan sitting outside our door. Entering the room, we noticed it was warm, but turned the air all the way down and went to dinner. When we returned, the room was HOT! I went to the front desk, and they only offered a fan, so now I realized they already knew the AC was out, because a fan was sitting outside our door! They did offer a full refund if we left at that time, but refused to help us find another place to stay even though there is another Legacy resort in town. We will not be back to any Legacy property. There is a Legacy Resort in my hometown in Florida and I will make sure all visitors I know who are coming to visit stay away. It’s my last night on my honeymoon and this room is 80 degrees and gross!
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