Hyatt Zilara Rose Hall

Overall great resort. Very clean, rooms are nice size, resort is huge and food is magnificent. Food at all restaurants are 10/10 and they have many fire pits around and hot tubs for late night chillin. I will recommend this resort to anyone and will definitely be back in the future.

環境：牙買加住了三個酒店，這個酒店排第二。酒店整體裝修豐富比較老舊了，不是很有新意，但是勝在非常大景色很美。房間給我們安排的一樓泳池房，很大很漂亮。 跟隔壁酒店是連在一起的，餐飲同享。但説實話味道一般，尤其是早上的自助餐廳，人多到爆炸，非常沒有秩序。 服務：距離機場很近，但是沒有免費接送機服務。服務整體差距非常大，接待我們的工作人員服務態度非常好，第二天去餐廳問路工作人員走15分鐘直接給我們帶到了餐廳，一路上噓寒問暖非常熱情。但是門口做小食有個工作人員態度就很差（不是歧視，看誰都一臉憤恨）。

Normally I don’t leave reviews but this is the best all inclusive resort the food is the best thing and I loved the staffs they were so nice.

Okay Stay Beautiful facilities and some fantastic employees. The ladies at the spa were wonderful, Tyare our server at Di Roza and Chantel at Calypzo were fantastic and very hospitable. Other than that, I’m not saying the employees were rude but as someone whose been to Jamaica numerous time, the hospitality you look for in a high end inclusive resort wasn’t there. In a 5 day and 4 night stay, Not once did a server by the beach and pool ask if we needed anything and the one we called over one day avoided eye contact and continued to service others. In addition, some of the wait staff at bars and restaurants were very noncholant and too many times ran out of things. Like why does the island vibes pool run out of mango by 3pm everyday? Just stock more in the morning. The Ziva side certainly has the better and more hospitable staff but we stood on the Zilara end. Little things go a long way, like robes, bubbles for the tub.. we had a swim up room and oftentimes had to ensure we had the things we needed to enjoy, including getting out the water (pools don’t connect) to be able to get drinks, but others certainly had workers coming over to them. It left more to be desired despite me really loving the facilities and some of the workers.

The property is beautiful, but

Loved it