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okokkk

I was looking forward to my stay here but there were a few little things that weren't quite right I thought that could have improved our stay. Firstly, it's expensive - for a simple twin room (with a discount) was EUR 159, per night. For this price, things need to be good. Firstly, the negatives: I was told that the mini bar was included in the price, which was great - however the contents (on both days) consisted of two small bottles of water (one fizzy, one still) and a carton of orange juice. Also, I asked about the track as I was interested in visiting - however, they weren't able to provide any information about access whatsoever. Considering the majority of their customers are most likely there for the circuit, this was a bit disappointing. Charging EUR10 for simply parking your car underground is quite expensive imo. The positivies: The location is perfect for the track. The wifi was good and the room was clean. The staff behind the bar were very friendly. Breakfast was included - and was nice Conclusion (and tips): The negatives are so small it makes them even more frustrating - you can't include a mini bar and just stock it with water and an orange juice, surely? Either don't say it's included it in the price or stock it properly. Get some knowledge about the main reason people stay at your hotel (the track) so you can help with customer queries. You sell merchandise that's related to it, so you should also be able to answer simple questions about it. At the price they charge, you would expect a little more. If the hotel was a 3-star and maybe EUR50/night cheaper then the review would have been a better one. I would definitely go back, despite the above - but only if there wasn't an airbnb locally.

The most peaceful relaxing hotel. All the staff are extremely friendly and very helpful. Nothing is too much trouble and they go beyond expectations whilst still smiling. Great breakfast and perfect location if you want to go the Spa racing curcuit.

Stayed for proximity to Spa Francochamp race track as we participated in 24h race weekend On Sunday morning when hotel is packed with families and racing teams there was no breakfast staff or service or food, literally 8:30 to 9:30 there was 1 person waiting to empty buffet and dozens of people… wondering what and when they might get a bite to eat No apologies, no sense of urgency, just a “French (or Belgian I guess) shrug” attitude! After 40min waiting and no breakfast or staff in sight I had to check out to take my shift in the race Hotels like this should not be in hospitality business And surely not claim 4 star service Useless Waste of time and money B&b would do a better job!

Hotel super beau , propre , super bien situé à 100m de l'entree du circuit. Un accueil au top. Très grande chambre , avec tout le confort . Literie très confortable. (Faire attention au bloc porte qui n'est pas super bien situé j'ai trébuché dessus ... ) Petit déjeuner copieux et varié. Hotel calme. Vous trouverez un parking payant mais aussi un gratuit juste à l entrée de l'hôtel.

Quelle déception !!! Inutile d'aller plus loin. On nous a envoyé une offre que nous avons confirmé. La confirmation de l'offre passait le tarif de l'hôtel pratiquement du simple au double. Aucune possibilité de discuter. Mais on nous a tout de même promis que nous n'aurions pas de frais si nous annulions notre réservation. Une arrogance hors du commun.